Test Scripts Writer/Coordinator

About Us
The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well‑being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence.

Agency
Dept of Health and Human Services

Division
SEC OFFICE - INFO TECH - NC FAST

Job Classification Title
Applications Systems Analyst I (NS)

Position Number
65018946

Grade
DT07

Description of Work
Detail‑oriented Test Scripts Writer/Coordinator with experience developing, organizing, and maintaining clear, accurate test scripts and documentation for quality assurance and operational processes. Skilled in coordinating testing activities, tracking progress, collaborating with cross‑functional teams, and ensuring procedures align with project requirements and deadlines. Strong communication, problem‑solving, and documentation skills with a focus on accuracy, efficiency, and continuous improvement.

Knowledge, Skills and Abilities / Management Preferences
Salary Grade Range: $70,528.00–$105,793.00

Recruitment Range: $70,528.00–$84,942.00

Experience with Curam

Experience with Salesforce

The Posting will close at 11:59 P.M. the night before the end date.

This position is funded in part through federal funds.

This role is eligible to be hybrid and requires onsite reporting located within Raleigh, NC.

About the Office of the Secretary
The Office of the Secretary serves as the executive leadership arm of the North Carolina Department of Health and Human Services (NCDHHS), guiding the department’s mission to improve the health, safety, and well‑being of all North Carolinians. Through strategic oversight and collaborative leadership, the Secretary’s Office supports the effective coordination of over a dozen core divisions, ensuring that agency‑wide priorities are aligned, resources are used responsibly, and services are delivered with equity and impact.

About the NC DHHS Information Technology Division
In collaboration with our partners, the North Carolina Department of Health and Human Services (DHHS) protects the health and safety of all North Carolinians and provides essential health and human services. The IT division (ITD) is one of the divisions that report to the Operational Excellence portfolio. The ITD division comprises four sections: Implementation and Operations, Strategy and Workforce, Enterprise Technology, and Vendor and Finance. ITD offers the following services but not limited to implementations, operations, project/portfolio management, infrastructure, consulting, business division liaison, digital transformation, IT strategy, enterprise technology, IT contract and vendor management, and data office services.

Compensation and Benefits
The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high‑quality, low‑cost benefits on a pre‑tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Minimum Education and Experience
Bachelor’s degree in computer science or an IT related field from an appropriately accredited institution, or Associate degree in computer science or an IT related field or related technical degree from an appropriately accredited institution and one year of experience in business application consulting or development

HIGH SCHOOL OR GED diploma and four years of experience in business application consulting or development

An equivalent combination of education and experience

EEO Statement
The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

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