Strategic Communications & Community Engagement Lead

Job Summary
Manage, develop, coordinate and execute strategic communication and community engagement across city departments. Provide accurate, reliable information to the public and staff. Salary range: $67,978.56 - $91,771.06 per year.

Essential Functions

Lead engagement and planning for the department, establishing goals and campaigns.

Develop, create, coordinate and execute the communication, public relations, marketing, media and outreach programs for specific department(s).

Disseminate information in a coordinated manner.

Develop proactive communication and community involvement efforts targeting diverse populations.

Collaborate on the short‑ and long‑term planning and development of the city’s overall branding and visual identity programs.

Manage community engagement for all represented department efforts, including outreach programs, open houses and high‑profile projects.

Assist with city communications, including emergency operations and preparedness.

Lead or assist with responding to public requests for information or complaints, ensuring positive public relations and community trust.

Provide recommendations for promotional materials to promote department goals and objectives.

Oversee and manage department web‑page content and appearance.

Collaborate with the communications team to identify and create earned media opportunities and implement those strategies.

Produce and create key external communication materials in varied formats, using a style that is engaging, concise and appropriate for the audience.

Keep up to date on emerging communication trends and technologies and recommend and implement new tools.

Travel throughout the city as needed.

Other Job Functions

Maintain records of department media releases, website and social media content.

Assist with communication research and marketing strategy.

Perform other duties as assigned.

Qualifications

Education:

Bachelor’s degree in Marketing, Multimedia, Communications, Journalism or equivalent combination of education and experience.

Experience:

At least 4 years progressive work experience in communications or marketing with emphasis on writing, campaign creation, and familiarity with modern media platforms.

Experience:

Project‑management experience and proficiency with online communications and marketing software such as Canva, Sprout Social, Hootsuite, Asana, or similar.

Preferred:

Media relations and municipal experience.

Knowledge, Skills, and Abilities:

Excellent writing and communication skills, knowledge of website and social analytics tools, media relations, content management systems, graphic design, customer‑service orientation, ability to manage multiple projects and meet tight deadlines, and strong customer‑relation skills.

Benefits

Medical, Dental, Vision plans (self, spouse, children)

Employee Health and Wellness Center

Discounted Children’s Center passes

Paid vacation, holidays, floating holidays, and medical leave

Flexible spending for dependent care

Life insurance, AD&D, short‑term and long‑term disability, critical illness coverage

Retirement 401(a), 457, Roth and company match

Employee Assistance Program

Voluntary 529 College Investment Program

Tuition reimbursement

Employee referral program

Professional development opportunities

Employee recognition program

Exceptional work‑life balance

Market‑based pay with regular performance reviews

Public Loan Forgiveness Program for local government employment

Additional Information

Hybrid Remote Work Eligibility: Up to two days per week, subject to change.

Employment offers contingent on criminal history background check.

Reasonable accommodation will be made for qualified individuals with disabilities.

City of Loveland provides equal employment opportunities to all employees and applicants. The City participates in E‑Verify.

Equal Employment Opportunity Statement
The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law.

#J-18808-Ljbffr