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Social Content Creator: Card Benefits & Travel Stories

JPMorganChase · New York, NY, USA ·

Pay:
60.000 - 80.000
Job type:
Full Time

Position Overview

Help bring Chase card benefits to life through social-first storytelling that inspires customers to travel, shop, and dine. Join a highly collaborative creative team building content that is timely, customer‑centric, and trend‑aware.
Responsibilities

Create social‑first video and graphic assets for Instagram and TikTok.
Partner with cross‑functional teams to translate benefit information into engaging social content.
Build and maintain weekly publishing calendars and meet output goals.
Write scripts and voiceovers that align with brand voice, tone, and guidelines.
Capture video and photo content in a studio setting and at events as needed.
Collaborate with Marketing, Talent, Editorial, and Events partners on benefit‑focused campaigns and moments.
Stay current on platform updates, trends, and best practices to keep content fresh and relevant.
Apply basic performance signals to optimize content and improve engagement.
Required Qualifications

3+ years of professional experience in content creation, social media, or brand marketing.
Experience creating for Instagram and TikTok, including platform‑native formats and trends.
Strong writing skills, including copy and voiceover scripts aligned to brand guidelines.
Comfortable working both on‑camera and behind the camera.
Ability to capture high‑quality photos and videos using a smartphone.
Experience using common video and graphic editing tools (e.g., CapCut, Instagram editing tools, Adobe Premiere).
Strong communication skills and a collaborative working style.
Ability to manage multiple projects and deadlines in a fast‑paced environment.
Attention to detail and commitment to producing consistent, high‑quality output.
Preferred Qualifications

Familiarity with credit card benefits and the travel and lifestyle landscape.
Experience with social content planning and calendar management.
Experience with design tools such as Canva.
Application Requirements

Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting.
Benefits and Compensation

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Eligible roles may receive commission‑based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on‑site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.
Equal Opportunity Employer

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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