Account Growth & Renewal Specialist

Lead Generation Specialist
Generate leads for new systems for inactive/dead accounts, in some situations may be assigned to sell alterations and additions to existing customers and offer general customer assistance.

Responsibilities:

Process alterations, additions, conversions, rate increases, upgrades and renewals.

Meet with customers proactively to ensure they are satisfied.

Resolve problems, discrepancies and answer questions in a manner agreeable to the company and the customer.

Make contact with discontinuing customers in order to maintain account or sign new account with new tenants/owners.

All other miscellaneous responsibilities and other duties as assigned.

Qualifications:

1-2 years experience in sales or customer service required.

High school diploma or equivalent required.

1-2 years post-high school education preferred.

Effective sales, customer service, and communication skills required.

Intermediate Word and basic Excel knowledge required.

Superior organizational and follow up skills required.

Ability to work independently and to be resourceful and creative required.

Miscellaneous office skills required.

Typing 35-40wpm required.

Valid Driver's License and clean driving record required.

Final applicant will need to have the ability to pass a pre-employment screening process.

Benefits:
We offer comprehensive benefits; medical, dental, vision, life insurance, and 401(k) with company match.

Paid Training and a Clearly Defined Career Path

Sales Mentorship Training Program

Mileage Reimbursement

Alarm System Purchase Plan and Employee Discounts

Benefits; medical, dental, vision, life insurance, long term disability

401(k) with a company match

Employee Referral Bonus Program

Flexible Spending Account

Employee Assistance Program (EAP)

Education Reimbursement

Family Scholarship Programs

Employee Resource Groups

Community Service Programs

Bay Alarm is an Equal Employment Opportunity (EEO) employer. We value diversity and inclusion and strive to make every employee's experience here enriching.

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