Inside Sales Pro: Equipment Solutions & Growth

Hawthorne Cat is a family‑owned company that has led its markets for over 60 years in the sale, rental, and servicing of construction machinery and power generation equipment for industries on which our communities depend like agriculture, construction, marine, and government.

Every member of our team plays a significant role in our success. Hawthorne Cat hires individuals who share our vision of Building Better Communities with our Customers and our values of Passion, Respect, Integrity, Dedication and Excellence (PRIDE).

If you are looking to build your future with an established, thriving company with countless opportunities for growth and advancement, you’ve come to the right place! At Hawthorne Cat, we’re always looking for exceptionally skilled, hardworking individuals interested in contributing to our success and the success of the communities that we serve.

Our people are our most valuable asset. That’s why at Hawthorne Cat we are committed to a comprehensive employee benefit program that helps our employees stay healthy, feel secure, and maintain a work/life balance.

JOB DESCRIPTION
Job Title:

Inside Sales Representative – Ness Turf Equipment

Reports to:

Sales Operations Supervisor

FLSA Status:

Non‑Exempt

Division:

Ness Turf

Locations:

Waipahu

POSITION SUMMARY:

The Inside Sales Representative is responsible for managing inbound and outbound sales activities to drive equipment sales and support customer needs. This position serves as the first point of contact for walk‑in customers, phone inquiries, and online leads, providing exceptional service and product knowledge to ensure a positive buying experience. The Inside Sales Representative will maintain strong relationships with customers, identify sales opportunities, prepare quotes, and coordinate with the outside sales, service, and parts teams to ensure seamless operations.

ESSENTIAL FUNCTIONS

Serve as the primary contact for walk‑in customers, phone calls, and online inquiries regarding new and used equipment

Drive sales of both new and pre‑owned equipment

Demo/loaner cart & machine tracking

Develop & maintain e‑commerce and other business opportunities for all assigned accounts; provide quotes and close sales

Establish and maintain close‑working relationships with customers at all levels

Assist in cleaning up and maintenance of machine population and customer lists

Introduction and marketing of Ness Turf’s capabilities to all customers

Make sales calls on customers in un‑assigned accounts and maintain a quoting process

Maintain customer contact information, sales call reports and weekly call planners in Sales Link

Assist in maintaining the company’s social media presence

Assist in marketing campaigns, special events and other duties as needed

Provide assistance / support to the Sales team for coverage and growth

Perform other duties as assigned to meet the company, department or individual goals and objectives

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

Must have high school diploma or equivalent (GED)

Preferred minimum of two years sales experience

Must have ability to communicate clearly, both orally and in writing

Must have excellent interpersonal skills

Must have a positive attitude and be a self‑starter

Must be organized and a good planner

Ability to set and meet goals

Must possess an aptitude for social media and other web‑based forms of communication and interaction

PHYSICAL DEMANDS

Walking and moving about on foot often up and down stairs

Handing: works with hands

Lifting: may lift up to 25 lbs

Reaching: extends hands and arms in any direction

Stooping: bends body downward and forward by bending at knees or waist

Standing: remains in standing position if required to perform various functions of the job

Vision: reads computer and paperwork

Talking: communicates via telecommunications and in person

Sitting: sits at desk; sits for long periods of time

Climbing: may climb on and off various equipment

ENVIRONMENTAL

Noise: works in conditions with constant or intermittent noise

Temp/Weather: works in both office and outdoor environment

HERE’S WHAT WE OFFER…

Competitive Compensation

A great work environment and culture

Career growth and advancement opportunities

Training

Medical, Dental and Vision plans

Medical video appointments available

Paid Time Off (PTO) Pay

401(k) Plan + Company Matching

Health and Dependent Care Flexible Spending Accounts

Employee Assistance Programs

Legal Plan

Travel Assistance Plan

Wellness Programs

Referral Bonus Program

Longevity Bonus Program

Recognition Programs

Boot Reimbursement

Tuition Reimbursement

Company‑Supplied Uniforms

Advanced Technical Training

Estimated Compensation $62,500.00 annually

ACCOMMODATIONS:

Reasonable accommodations for essential functions of the position will be considered.

Hawthorne Cat® is an Equal Employment Opportunity/Affirmative Action Employer. M/F/V/D

Hawthorne Cat® Participates in E‑Verify.

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