Clinical Account Specialist Trainee - EP Lab Support

Associate Clinical Account Specialist
Location: Nashville, Tennessee, United States

Position Overview
The Associate Clinical Account Specialist (ACAS) is a 6‑9 month training position with the possibility to advance to Clinical Account Specialist after successful completion. The ACAS will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI’s systems and catheter equipment during case procedures within an assigned geography, with the expectation of meeting and/or exceeding business goals.

Position Components

Attend all portions of the ACAS fellowship training program without exception.

Engage in dialogue with multiple internal and external business partners and stakeholders and formulate solutions based on dialogue and input gained during training.

Understand the dynamics of an EP lab, including physicians, nurses, technicians, clinical and hospital administrators and staff.

Prioritize and appropriately respond to requests in a high‑stress environment.

Maintain composure and problem‑solving focus during stressful interactions.

Respond daily to requests by email and voicemail.

Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.

Responsible for following all company guidelines related to health, safety and environmental practices and ensuring all resources needed are available and in good condition.

Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Qualifications

A minimum of Bachelor’s degree is required by the hire date.

OR minimum of 2 years of related professional experience (engineering or procedural hospital setting) with an Associate’s degree.

OR a minimum of 1 year of EP mapping experience with an Associate’s degree.

OR graduate from an accredited academic program or industry prep school with a focus on EP with Bachelor’s degree.

OR exiting a branch of the US military with an Associate’s degree.

Priority given to candidates with Bachelor’s or Master’s degree in one of the following fields: Biology, Biochemistry, Cardiac Function & Interventional Technology, Chemistry: Polymers/Materials Science, Computer Science, Engineering (Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering), Health Sciences, Kinesiology, Informatics and/or Data Science, Pharmaceutical Science, Physics, Technical Design (Industrial Design/Product Design).

A valid driver’s license issued in the United States.

The ability to travel up to 40% overnight locally, regionally, and nationally.

Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.

Advance‑level computer skills and the ability to multitask without the direct oversight of a manager.

The ACAS will be hired for a specific company sales area and relocate after completion of the ACAS Training Program.

Work visa sponsorships are not offered; the ACAS role does not accept OPT/CPT.

Required Skills

Business Behavior

Customer Centricity

Customer Effort Score

Execution Focus

Goal Attainment

Innovation

Market Expansion

Market Research

Medicines and Device Development and Regulation

Product Knowledge

Sales Engineering

Solutions Selling

Sustainable Procurement

Vendor Selection

Preferred Skills

Business Behavior

Customer Centricity

Customer Effort Score

Execution Focus

Goal Attainment

Innovation

Market Expansion

Market Research

Medicines and Device Development and Regulation

Product Knowledge

Sales Engineering

Solutions Selling

Sustainable Procurement

Vendor Selection

Equal Opportunity Employer
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected under federal, state, or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Accommodations
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants may contact us via https://www.jnj.com/contact-us/careers. Internal employees can contact AskGS to be directed to your accommodation resource.

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