In-House Digital Marketing Manager – Luxury Hotel

About Four Seasons
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

About the location
Austin’s particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown – on the banks of Lady Bird Lake, the Hotel offers a convenient escape for those looking to explore Austin’s iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award‑winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin’s first and longest‑standing luxury hotels. Guests come for our legendary service and well‑appointed accommodations and then return for our exciting seasonal activations and ever‑evolving food and beverage offerings.

About the Role
Four Seasons Hotel Austin is seeking a Digital Marketing Manager to join our dynamic Sales & Marketing Team. The ideal candidate will work in tandem with the Director of Public Relations on generating awareness of the Hotel including Rooms, F&B, Spa, Retail, Recreation and Seasonal Activations in support of the aforementioned. This includes a strong focus on local awareness; and assisting in the development of all marketing and advertising initiatives as well as the development and execution of the annual public relations and marketing plan. The Digital Marketing Manager will also assist with content development and growth of our social media platforms, monitoring traveler review web sites; maintaining the hotel website and video content; updating digital marketing campaign assets, and creation of electronic marketing tools. In such instances, the Digital Marketing Manager serves as the online spokesperson and is a representative of the hotel translating the “voice” and image of the hotel in social posts and responses to online communications. Please note this is an on‑site position.

What You Will Do

Social Media Management

Collateral Projects

Digital Marketing

Public Relations Initiatives

Video and Photo Content

Website

Assist and execute annual PR plan

Any additional projects as assigned by the PR Director

What You Bring

College education and three to five years’ experience in a digital marketing and/or marketing capacity with Four Seasons or another comparable organization.

Strong writing and oral presentation skills

Strong attention to detail and time management skills

Advanced media relations experience

Intermediate/Advanced Knowledge of production methods in graphic arts and collateral utilizing the Adobe Creative Suite

Basic knowledge of journalism practices and broadcast production methods

Intermediate to Advanced experience with photography and video capture and editing

Work authorization in the United States

What We Offer
COMPLIMENTARY

FREE Medical, Dental and Vision Insurance after 30 days

Room night stays at Four Seasons Worldwide

Employee meals prepared by the Four Seasons Culinary Team

Dry cleaning and alteration of employee uniforms

Parking in Downtown Austin during work shifts

DISCOUNTED

Discounted public transportation options

Four Seasons beds and bedding

Gold’s Gym membership

Additional

Vacation, Sick, Twelve (12) Paid Holidays

401k participation with a company matching program

100% Company‑Paid Parental Leave

Growth opportunities within Four Seasons

Schedule & Hours
As our hotel is open 24/7, 365 days a year, we expect our managers to be flexible in working mornings, evenings, weekends, and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Affidative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the “EEOC is The Law” Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

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