Head of People & Talent

About Parkade

Parkade is modernizing private parking. We’re creating a world with far less parking — but one where

every

parking spot is available at the push of a button, and priced, managed and enforced well.
We are looking for a

Manager/Director/Head of People

(title varies by experience) to help us scale our 40+ person team to 100 employees and beyond. We imagine this role will likely be

70% HR and 30% recruiting . You’ll get a budget for recruiting/sourcing help or hires as needed.
In this role, you will own our entire people function, including HR, recruiting and onboarding. You will be the architect of our team, owning five key areas:
People operations

Policies & compliance

Feedback

Hiring process

Culture

We want someone who can thoughtfully adapt enterprise-level policies to our agile, entrepreneurial environment while preserving what makes our culture special.
Key Responsibilities

People Operations

Own HRIS administration, payroll coordination, and benefits offering and enrollment

Generate workforce analytics and insights to inform business decisions

Manage the employee lifecycle from offer letter to offboarding

Quarterback all new employee onboardings — ensuring a basic level of consistency for everyone on things like onboarding checklists, 30-60-90 plans, etc while weaving in contextual steps that will vary by role

Policies & Compliance

Investigate and resolve employee relations issues with fairness, confidentiality, and sound judgment

Manage accommodation requests, any and all leaves, workplace investigations, and disciplinary processes

Be the internal owner of our benefits package, advocating and implementing for the changes you want to see, while balancing costs

Ensure compliance with employment law, all workforce classifications, and ethical standards

Own and sort out any compliance, insurance and benefits issues we run into with our employee base, which is half in California and half spread throughout the country

Feedback

Create a culture of accountability where performance standards are clear and the bar is held high

Ensure that feedback is regularly flowing in all directions — downwards, upwards and peer to peer

Develop and train our people managers through programming and direct feedback, including guiding them through any performance plans their direct reports may need

Navigate the delicate balance between startup autonomy and corporate requirements

Hiring Process

Own configuring our ATS (Ashby) for our recruiting and hiring process, from the job post, to the interview steps, to permissions

Partner with leadership on workforce planning, organizational design, and succession planning

Plug in with all hiring managers to ensure they know how to open reqs, post roles and run a Parkade hiring process

As you and our leadership team determine recruiting needs, bring in help — full time, part time, consultant, etc — to source candidates, coordinate the process and recruit great talent. We expect you need to help if we have anything more than 1-2 junior roles open.

Culture

Work closely with the founders, our leaders and individual hires to keep Parkade a wonderfully weird, wacky and fun place to work, even as we grow

Help maintain, and add, traditions — including finding more ways to celebrate wins as a company or within teams

Build trust across the organization as the face of HR, people, talent, and culture

Required Qualifications

6+ years of experience in a people role at technology companies

At least 3-4 years in a generalist and manager role, and at least one year spent as the sole people hire at a technology startup

Experience with:
A PEO (Professional Employer Organization) like Justworks

A mixed hourly-and-salaried workforce

A significant California-based employee base, plus some remote

Successful rollout of many different people changes across a wide range of areas

Bachelor's degree

Preferred Qualifications

10+ years of people experience

Experience personally doing recruiting and sourcing

SHRM-CP, SHRM-SCP, PHR, or SPHR certification

Location

This is an in-person, on-site role based in one of our offices (Los Angeles/Long Beach or San Francisco). Expect at least 4 days/week in person, and 1-2 times a month expect to travel to the other office.
Interview process

30 mins with CEO (.5 hrs)

Deeper dive (1.75hrs)
45 mins with Head of Finance

60 mins with Director of Special Projects

Panel (4.5 hrs)
15 min exercise prep

45 mins of recruiting live exercise

60 mins of walkthrough/working session of first 90 days

30 min culture interview

30 mins VP of Operations or CRO

30 min CTO interview

1 hour final CEO interview

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