Account Manager

Job Description

Job Description

Summary of Position:
The Account Manager manages the ongoing customer relationships and is responsible for contract renewals to existing clients, introduction of new products and services, and revenue growth.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Maintains and nurtures existing client relationships at the senior management level
Oversees negotiation of renewal contracts
Performs high level issue resolution
Supports and coordinates the interaction between all customer facing departments and existing accounts within the specified region.
Develops and implements strategic sales and new product placement plans to accommodate region’s goals.
Reviews market factors to determine client needs, price schedules, and discount rates.
Assists Client Services in challenging situations.
Understands the business climate including industry type, growth rate, and market factors in assigned territories.
Generates account plans for all key accounts
Prepares periodic sales reports showing sales volume, potential sales, and areas of client base expansion.
Presents demos to key clients and provides customer training on existing and new products and services
Controls expenditures of specified region to conform to budgetary requirements.
Develops new sales opportunities within the financial banking industry
Attends Trade Shows and Conferences
QUALIFICATIONS:

(required)
Bachelor’s degree preferred
Minimum 8 plus years related experience or equivalent
Commitment to excellence and high standards
Strong organizational, problem-solving, and analytical skills
Acute attention to detail
Demonstrated ability to plan and organize projects
Ability to deal effectively with a variety of individuals at all organizational levels.
Good judgment with the ability to make timely and sound decisions
Ability to direct and recommend cost-effective creative solutions
Ability to perform diversified clerical functions and basic accounting procedures
Proficient on PowerPoint, salesforce, and excel
The ability to effectively present online or in person product demonstrations
Travel to clients or shows when applicable
Analyze statistical and financial data
Coordinate multiple tasks simultaneously
Collect, interpret, and/or analyze complex data and information

ADDITIONAL REQUIREMENTS:
Possess a valid State Issued Driver’s License and is insurable
Provide and maintain current valid proof of automobile insurance policy
Successfully complete a background verification process