User Experience Strategist - Workplace Job at Era in San Francisco

Key Requirements

Collaborate with the global client project team, as well as the User Strategy and ERA‑co teams across San Francisco, New York, London, Australia, and other global locations, to deliver high‑quality consulting outcomes.

Support the overall project lead in implementing projects, ensuring a high level of innovation, best‑practice delivery, and a client‑centric mindset. Manage business risks and identify opportunities for future and downstream work.

Work effectively with geographically dispersed client and internal teams to maintain strong communication and collaboration.

Demonstrate strong facilitation skills, including leading workshops, conducting interviews, delivering presentations, and hosting team briefings, town halls, and forums.

Contribute to growing internal and client knowledge through report writing, development of workplace and amenity strategies, and preparation of research summaries.

Apply strategic foresight to identify emerging trends, lead visioning activities, conduct benchmarking studies, and map paths to change.

Undertake data analysis, including existing building condition assessments, space demand modeling, and growth projection analysis.

Translate complex datasets into clear, actionable insights that inform strategic decision-making.

Build and maintain long‑term client relationships through articulate, high‑level conversations that support project success and organic business growth.

Participate in local and international travel as required.

Share knowledge and collaborate with local and global teams through regular catch‑ups, project meetings, and knowledge‑sharing sessions.

Conduct desktop research and contribute to thought leadership initiatives.

Prepare high‑quality deliverables using Excel, InDesign, PowerPoint, and Word.

Your Experience

3‑6 years post‑graduate experience.

Strong strategy, workplace or amenity experience and passionate about the future of spaces and workplace.

Academically qualified in a relevant field (architecture, design, business etc.).

Mandatory Requirements
It is an essential requirement that at the time of applying for this position, applicants must have the legal right to work in the United States.

#J-18808-Ljbffr