A leading customer service provider based in Los Angeles is seeking a Manager, Customer Service to enhance client relationships and ensure high-quality service delivery. This role involves leading a team, monitoring performance against SLAs, and implementing improvements to drive customer satisfaction. Ideal candidates will have strong management skills and a commitment to fostering a diverse and inclusive workplace. All qualified applicants will be considered, ensuring alignment with organizational objectives.
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Customer Experience & Service Delivery Lead
XBP Americas · Los Angeles, CA, USA ·
- Job type:
- Full Time