Account Director (Mass Club)

# Account Director (Mass Club)## Bentonville, AR 72712## Account Director (Mass Club)Minimum: USD $107,100.00/Yr.Maximum: USD $155,300.00/Yr.Market Type: Remote### Director, Retail Excellence### About the RoleWe are seeking a **Director, Retail Excellence** to join our commerce marketing agency and lead for consumer-packaged goods (CPG) brands. This role sits at the intersection of , serving as a strategic partner to both clients and internal teams.The Director will own retail strategy for **2–4 major client accounts within a specific industry vertical**, translating brand objectives, shopper insights, and retailer priorities into**commerce and retail marketing agency**, supporting CPG brands across national retailers and retail media networks.### Key Responsibilities* **Lead Retail Strategy Development*** **Client Partnership & Integration*** **Retailer & Retail Media Expertise*** **Measurement & Optimization** Define success metrics in collaboration with analytics teams and RMN partners; evaluate performance, identify opportunities for optimization, and guide strategic pivots to improve ROI.* **Team Leadership & Enablement** Lead, coach, and develop junior Retail Excellence team members; provide strategic guidance, quality oversight, and ongoing mentorship while contributing to a broader center of excellence for retail and shopper expertise within the agency.### Scope & Impact* Lead retail strategy across **2-3 CPG client accounts** and **3-5 key retail partners*** Influence **annual client media and commerce investment*** Manage and develop a team of supervisors and account executives within the Retail Excellence discipline### Required Knowledge & Skills* Deep understanding of the **U.S. retail landscape specifically within the Mass & Club channels**, shopper behavior, and retailer priorities* Strong working knowledge of* Proven ability to translate data and insights into* Experienced client leader with strong executive presence and the ability to influence senior stakeholders* Exceptional collaboration skills across media, analytics, creative, commerce, and sales disciplines### Qualifications* Bachelor’s degree in marketing, eCommerce, or a related field (Master’s degree a plus)* **8–10 years of experience** in commerce marketing, retail strategy, shopper marketing, or related disciplines* Background working within a **commerce, shopper, or integrated marketing agency** supporting **CPG brands** preferred### Work Environment* **Remote role** with occasional travel for client meetings, team leadership events, and industry conferences### Why Join Us**commerce marketing agency**Job Will Remain Open Until Filled
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