Account Manager - State & Local Government (Southeast)

Overview
We invite you to bring your experience and passion for helping local governments better serve their communities coupled with an understanding of applying geospatial technology to become an integral part of Esri’s Business Development team. We’re looking for an individual who is customer oriented and a collaborative team player who enjoys identifying and implementing strategies that will radically improve the challenges organizations face. You’ll work closely with a team that helps new and existing local government customers optimize and expand adoption of Esri technology, identify new areas of growth, and share expertise that helps deliver on their mission.

Responsibilities

Build relationships. Prospect, develop, and implement location strategies for organizations. Maintain a healthy pipeline of business growth opportunities for new and existing customers. Leverage social media and other avenues to build your professional network. Participate and present at trade shows, workshops, and seminars.

Understand our customers. Demonstrate industry knowledge and its relevance to the application of GIS. Identify key stakeholders and business drivers for an organization. Understand customer budgeting and acquisition processes. Use solution selling skills to understand the needs and business challenges of customers.

Learn and grow. Clearly articulate the strength and value of Esri technology as it relates to local government. Consistently conduct research and pursue professional development to anticipate customer needs and trends that may impact them.

Deliver results. Successfully execute the account management and sales processes for all opportunities. Use whiteboard sessions and other techniques to support visual storytelling and propose solutions that best meet the needs of the customer.

Collaborate with your team. Leverage your domain knowledge when working with teams across Esri to define and execute account strategies. Be motivated and resourceful and take initiative to resolve issues.

Requirements

2+ years of enterprise sales and/or relevant consulting or program management experience

Experience creating partnerships, and establishing yourself as a trusted advisor with customers

Understanding of account management, account planning and opportunity strategy creation

Demonstrated knowledge of various industries and new technology trends and the ability to translate this into solutions for customers

Able to negotiate, present, and support visual storytelling across all levels of an organization

Ability to travel domestically or internationally 25-50%

Bachelor’s degree in GIS, business administration, or a related field

Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S.

Recommended Qualifications

Understanding of GIS, Esri technology, and various industries as they relate to one another

Experience managing the sales life cycle

General knowledge of data science or spatial analysis and how it is used for problem solving and uncovering patterns and trends within organizations

Knowledge of industry fiscal year, budgeting, and procurement cycles

Master’s degree in GIS, business administration, or a related field

Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is: $93,600 USD - $176,800 USD

Equal Opportunity Employer
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e‑mail address.

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