Senior Account Management Specialist

What You Will Contribute to Cardinal Health:
As a Senior Account Management Specialist, you'll play a vital role in nurturing and strengthening ongoing customer relationships within assigned accounts. You will be dedicated to delivering exceptional service, assisting with billing inquiries, fulfilling service requests, and identifying areas for process improvements, all while exploring upselling opportunities to enhance revenue streams.

Your Key Responsibilities:

Monitor and manage terms of Prime Vendor distribution contracts related to Supply Chain and Procurement, focusing on Fill Rates, Price Match, and days sales outstanding.

Act as a liaison between customers and internal Cardinal Health teams to ensure customers receive unparalleled service and that the supply chain operates efficiently.

Proactively manage customer expectations through regular account reviews, resolving issues promptly, and keeping customers informed about key initiatives.

Prevent order disruptions by addressing potential inventory challenges, maintaining substitution lists, reviewing core products, and overseeing standardization efforts.

Effectively communicate and coordinate Cardinal Health initiatives with customers as necessary.

Regularly track, measure, and report on Cardinal Health’s Key Performance Indicators.

Build and sustain long‑term trusted relationships with customers to ensure account retention.

Your Qualifications:

Bachelor’s degree in a related field or equivalent work experience preferred.

2-4 years of experience in customer management preferred.

Strong proficiency in MS Office applications (Excel, PowerPoint, Word, and Outlook) is preferred.

Demonstrated ability to thrive in a fast-paced, collaborative environment is preferred.

Excellent communication skills with a knack for building solid relationships are preferred.

Willingness to travel to customer locations as needed is preferred.

What Will Be Expected of You at This Level:

Utilize your working knowledge of concepts, principles, and technical capabilities to perform a variety of tasks.

Contribute to projects of moderate scope and complexity.

Identify and propose solutions to a range of technical problems, taking proactive actions to resolve them.

Exercise judgment within defined parameters.

Receive general guidance and more detailed instructions for new projects.

Your work will be reviewed for sound reasoning and accuracy.

Anticipated Salary Range:
$57,000.00 - $81,600.00

Benefits:

Medical, dental, and vision coverage.

Paid time off plan.

Health savings account (HSA).

401k savings plan.

Access to wages before payday with myFlexPay.

Flexible spending accounts (FSAs).

Short- and long-term disability coverage.

Work-Life resources.

Paid parental leave.

Healthy lifestyle programs.

Application Window:
The anticipated application window will close on 6/10/2026. If you are interested, please submit your application as soon as possible.

The salary range is an estimate. Your pay at Cardinal Health is determined by multiple factors including, but not limited to, your geographical location, relevant education, experience, skills, and an evaluation of internal pay equity.

Candidates returning to work, individuals with disabilities, those without a college degree, and veterans are encouraged to apply.

Cardinal Health fosters an inclusive workplace that values diverse thoughts, experiences, and backgrounds. We believe in the power of our differences to create improved solutions for our customers by ensuring employees can be their authentic selves every day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status, or any other protected status by law.

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