CREED, General Manager, Scottsdale Boutique

divh2General Manager, Scottsdale/h2pWelcome to Kering Beaut

Established in 2023, Kering Beaut aims to create value for the Group and its Houses. In June 2023, Kering Beaut announced that it had signed an agreement to acquire historic high-end fragrance house Creed; founded in 1760 it is known for its distinctive collections of timeless and sophisticated perfumes, including the iconic Aventus. This acquisition represents a major step for Kering Beaut. It perfectly complements Kerings existing portfolio, and immediately gives Kering Beaut a significant presence. Kering is committed to building a diverse workforce. We believe diversity in all its forms

gender, age, nationality, culture, religious beliefs and sexual orientation

enriches the workplace. It opens opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates, regardless of their background./ppWhy Work With Us? We care about our team members, and we offer a competitive salary, benefits such as medical, dental, vision, 401(k), paid time off, employee discounts and much more!/ph3Overview/h3pThe General Manager oversees all daily operations of the Creed Boutique while building a teamwork environment and leading by example to ensure all goals are met while providing best-in-class customer service internally and externally. The individual in this role delivers a captivating, branded customer experience and enables consistent sales growth that can positively represent our luxury brand, Creed./ph3Core Responsibilities/h3ulliLead a high performing customer service-oriented team. Coach and provide feedback as necessary to ensure all customers are given the full Customer Experience in line with brand strategies./liliSet performance targets and drive store productivity and profitability (i.e. conversion rates, sales, UPT, AUS and customer data capture) using selling tools which include Shopify and HubSpot./liliPlan your Store schedule in accordance with peak business hours, ensuring customer traffic and demand can be met with the right employees at the right time./liliDemonstrate knowledge of the luxury retail market and current trends./liliBe aware of current advertising and marketing campaigns, new product launches and promotions and ensure this is communicated to your team./liliEmbrace brand messages and cascade company communications to all members of your team./liliContinue to build business through out-of-store networking and in-store events./liliEnsure boutique is adequately stocked, cleaned, and properly merchandised./liliEnforce loss prevention and shortage control procedures and maintain all safety standards./liliRecruitment, selection and on-boarding of store staff. Develop a strong bench of managers for future leadership positions./li/ulh3Core Requirements/h3ulliMinimum 3 years sales and management experience successfully working in the luxury sector; beauty or fragrance a plus!/liliExhibits strong leadership skills with ability to coach, develop and inspire team/liliExceptional client service/customer experience approach and mentality/liliExcellent listener with business acumen skills and strong interpersonal relationships/liliAble to coordinate and attend regular trainings and stay current on product knowledge/liliStrong presentation, communication and organization skills with high attention to detail/liliAbility to analyze the business and identify new functional growth opportunities/liliAbility to work in an entrepreneurial, fast-paced environment while being adaptable to change/liliMaintain shop floor standards at all times, including taking proactive measures/liliWilling to take on new challenges/opportunities as they arise/liliPhysical ability to move about the store, kneeling, stooping, using stairs, carrying, bending, stretching, twisting, and carrying up to 25 pounds/li/ul/div