Sales Coordination Supervisor: Lead, Train & Optimize Team

Job Duties

Supervise and assist coordinators with beginner, intermediate, and complex issues.

Provide training to coordinators and continually seek ways to advance their skills and capabilities.

Evaluate and anticipate the team’s work volume and assign work accordingly.

Monitor coordinators’ work for accuracy and compliance with standard procedures.

Review, modify, develop, and implement office support operating procedures to maximize efficiency and ensure compliance with Accounting, Tax, Audit & Legal departments.

Run and maintain reports for new key metrics such as Days on Inventory and Days Sales Outstanding.

Work with all departments to ensure customer satisfaction.

Manage sales order status and inventory for timely and accurate invoicing.

Order equipment and ensure accuracy in specifications, pricing, delivery, and costing.

Be responsible for coaching, motivating, and developing direct reports.

Assist with special projects as needed.

Minimum Qualifications

5-7 years related experience.

Non-degree considered if 6+ years of related experience along with a high school diploma or GED.

Occasional travel (0-5%).

Occasional overnight stays (0-5%).

Preferred Qualifications

Prior company sales coordinator or supervisory experience preferred.

Good computer skills and working knowledge of Microsoft Office programs.

Good communication, relationship building, and time management skills.

Problem solving capability, strong sense of urgency, responsibility, and self‑motivation with an ability to work in a team environment.

Ability and willingness to work outside normal business hours to prepare for sales activities may be required.

Work Authorization
Crown will only employ those who are legally authorized to work in the United States. This position does not provide sponsorship. Individuals with temporary visas or who require sponsorship for work authorization now or in the future are not eligible for hire.

Compensation and Benefits
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.

EEO Statement
EOE Veterans/Disabilities

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