Commercial associate at Wayfair Boston, MA

Commercial associate job at Wayfair. Boston, MA.
Program Dates: Monday, June 1, 2026 - Friday, August 7, 2026

The base pay for this position is $25 per hour.

This is a Boston based opportunity with a 4 day in office expectation (Monday - Thursday) with 1 day remote (Friday).

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Who We Are:
Wayfair's Commercial organization delivers on Wayfair's promise to help everyone anywhere create their feeling of home through building an unparalleled selection, driving tangible value, and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract, grow, and retain Wayfair's customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services, financing options, and direct sales interactions. As an Intern, you'll develop and execute strategies that generate competitive advantage for Wayfair, and the results of your findings will improve the end-to-end supplier and customer experience.

What You’ll Do:

Leverage competitive analysis, market research, and performance data to inform strategic initiatives and provide actionable recommendations.

Optimize the customer shopping experience by improving product catalog quality, accuracy, and selection to boost satisfaction and conversion rate by researching the categories and vendors.

Streamline internal processes, improve team efficiency, and manage relationships with external partners and suppliers, including supporting negotiation strategies.

Partner with various teams, including marketing and merchandising, to execute projects focused on promotions, pricing, and product visibility.

Optimize communication and training materials for both internal teams and external partners and stakeholders.

Contribute and take the lead on business‑critical initiatives and present final findings and recommendations to broader teams and stakeholders over the course of the 10‑week program.

What You Need:
Basic Qualifications:

Currently pursuing a Bachelors with the expectation that degree will be obtained between December 2026 and Summer 2027 with a 3.0 GPA minimum.

Must be returning to the course of study following completion of the internship.

Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from June 1 - August 7, 2026 in our Boston office.

Authorization to work in the United States without visa sponsorship by Wayfair now or in the future. Visa sponsorship includes the following work visas: STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

Preferred Qualifications:

Data and process‑oriented, comfortable learning data analysis tools.

Excellent communication skills, both written and verbal.

A desire to win and steer collaboration cross functionally.

Passionate about the customer with an interest in understanding and driving user behavior.

Demonstrated ability to thrive as part of a team or individually.

An entrepreneurial spirit and mindset.

Comfortable in a fast‑paced, dynamic environment.

Strong comfort level and appetite to use AI in daily workflow.

Experience in Excel, Google Sheets is a plus.

As a Commercial Strategy Associate Intern, you'll join our teams that are driving Wayfair's best‑in‑class online customer experience. You'll be responsible for owning and maintaining Wayfair's vast e‑commerce catalog, executing strategy for product categories, managing supplier relationships, and continually improving the customer's on‑site shopping experience.

Possible Team Placements Include:
B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the 'gated' experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals, prioritizing our Interior Design, Commercial Office and Contractor experiences. We are on a journey to being a $5B+ business by 2025 (+30% YoY growth), with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfair's e‑commerce catalog of over 24 million+ products. The organization consists of multiple teams who each play a crucial role in defining and executing on best‑in‑class merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery, consideration and purchase on all of our stores and marketing channels by ensuring customers have complete, accurate and relevant product information, and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together, these teams deliver on key merchandising goals.

Category Management

The Category Management team drives strategy for Wayfair's largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform, giving suppliers more data, more transparency, and more control while retaining the high‑touch elements that make working with Wayfair exceptional. Internally, we leverage a diverse set of cross‑functional partners to execute our strategic vision. In a role on the Category Management team, you will be expected to define overarching goals and strategy within your category, problem‑solve, articulate and execute against tactical plans, and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally, while also being effective project managers.

North America/Europe Retail Tech Analytics

The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization to grow their businesses through data‑driven analytics, scalable tools, and streamlined processes.

Physical Retail

The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern, Joss & Main, Birch Lane, Perigold). We want to inspire our customers to find their "just right" solutions-providing support and empowerment in an experience they can make their own.

Global Partner Support

Global Partner Support (GPS) enables our Partners to do what they do best - design, source and sell products. To accomplish this we eliminate or reduce the need for any supplier action, enable Partners to have a great DIY experience, provide best‑in‑class support, guide our Partners to exceed our customers' expectations and set up our internal teams for success. Within a role in GPS, your day to day will be centered around directly supporting Partners or internal teams and providing a strong supplier experience through efficient and effective support. Projects will focus on optimizing how we resolve supplier issues, reviewing and acting on supplier feedback and analyzing how we can better support our Partners. GPS works closely with Merchandising, Finance, Category Management as well as other Operations teams to effectively support our Partners.

Why You'll Love Wayfair:

A calendar of intern events including social networking, professional development and a leadership dialogue series.

Formalized mentorship program along with an assigned reporting manager for impactful professional development and feedback.

Skills‑based training.

Dialogue events with senior leaders to provide a holistic view of all functions at Wayfair.

Coffee chat opportunities for interns to get to know one another.

Volunteer opportunities.

Intern‑wide innovation project designed to teach interns skills for handling ambiguous business problems.

Intern Appreciation Day celebration.

Events throughout Boston which allow interns to explore what the city has to offer including a Red Sox game, and Boston Harbor boat cruise.

Purpose & Inclusion at Wayfair
At Wayfair, we pride ourselves on fostering an environment where every individual experiences a fair and equitable employee journey. We are committed to developing targeted resources that raise awareness around inclusion and eliminate barriers, ensuring Wayfair provides a fair and inclusive workplace experience for everyone.

Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.

Equal Opportunity Employer
We are proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

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