Relationship Manager

Relationship Manager (RM)

Position in the Long‑Term Home Health/PDN Division (TS2) reporting to the Director of Operations (DOO).
Responsibilities

Ensures the needs of the agency and the patients are met through appropriate scheduling, staffing, recruiting, and hiring.
Meets recruiting goals as assigned by DOO.
Responsible for referral/intake process to include onsite visits.
Ensures insurance eligibility and proper authorizations.
Responsible for creating, maintaining, and taking on-call responsibilities.
Attends in services as requested.
Works closely with the local Director of Nursing, Case Manager, and field staff to coordinate operations and clinical care.
Ensures accurate processing of payroll through verification with clinical staff.
Assists DOO in achieving financial metric goals.
Demonstrates knowledge and adherence to the policies and procedures and holds staff accountable for carrying out the duties outlined in the manuals, state and federal regulations, and company best practices and processes.
Maintains rapport with clients and employees and effectively promotes harmonious interpersonal relationships.
Meets all deadlines on special projects as assigned.
Maintains confidentiality of all employees, patient/client PHI and company issues.
Performs all other job duties as assigned.
Education, Experience, Licenses, and Certifications

High School Diploma required, Bachelor’s degree in Business (preferred). Minimum of 1 year management experience in healthcare field, Home Health (preferred). Working knowledge of Microsoft Office including Outlook, Excel, and Word.
Physical Requirements

Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and printer. The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations. The ability to observe details at close range (within a few feet of the observer).
Employment Status

FLSA Status: Exempt. EEO Status: Administrative Support Worker.
Benefits

Family Medical, Dental, and Vision Insurance
Paid Time Off and Paid Sick Time
401(k) Referral Program
Pay Range

$55,000 - $70,000 / salary with bonus.
EEO Statement

Team Select Home Care will not discriminate against you on the basis of race, color, religion, national origin, sex, sexual preference, disability, political belief, veteran status, age, or any other status protected by law. Team Select Home Care is an employment‑at‑will employer.

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