Audio Visual Support Technician

Audio Visual Support Technician

The AV Support Technician reports to the IT Director in the College of Pharmacy. They will provide technology support for classrooms and events across the College of Pharmacy, ensuring reliable A/V systems and positive user experience. Serve as backup for key A/V roles.
Responsibilities

Classroom & Conference Room Support: On-site, end-user support for classroom and conference room technology. Training and consultation for faculty/staff/students on A/V systems. Provide backup for the Video Control Room staff and Student Workers during absences or peak workload, ensuring continuity of classroom and event A/V support and troubleshooting. Create/update internal training videos and supplemental materials for classrooms
AV Support for other Major College Events: On-site support for major college events
Professional Development: Maintain and continuously develop expertise in classroom technology, including (but not limited to) lecture capture, video conferencing, audio DSP, and control systems
Other related duties as assigned
Required Qualifications

High school degree or GED and at least 2 year's experience with AV and video conferencing
Proficiency in professional time management skills and ability to work independently
Demonstrated ability to communicate effectively with a wide variety of audiences
Ability to handle the rigors of managing multiple, concurrent live meetings that requires a great degree of multi-tasking
Preferred Qualifications

Bachelor's degree and at least 1 year of audio-visual and video conference experience in a classroom setting
Experience with Zoom Meetings and its meeting management settings and how they affect a classroom space
General understanding of Crestron AV devices (e.g. AV switches, control panels)
Experience with Audio (microphones, Zoom audio considerations, etc.) in classrooms or similar spaces
Demonstrable experience with Adobe Premiere and Adobe Photoshop
Experience managing, monitoring and scheduling Panopto recordings or other lecture capture systems
Salary Range

$48,000 + depending on qualifications
Working Conditions

Open office environment
Repetitive use of a keyboard at a workstation
Use of manual dexterity
Will be occasionally required to work after hours and on weekends for events or programming
Required Materials

Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest