SaaS Deal Desk Strategist - Renewals & Growth

Requirements

4+ years of experience in Deal Desk, Sales Operations, or commercial deal management within a SaaS environment
, Strong communication skills with ability to partner and influence cross-functional stakeholders
, Analytical and data-driven, with strong problem-solving capabilities
, Experience with Salesforce; familiarity with Salesforce CPQ preferred
, Ability to manage multiple priorities and complex deal cycles in a fast-paced environment
, Self-starter with strong ownership mindset and ability to execute independently
, Experience using AI tools to enhance productivity, innovation, or problem-solving
What the job involves

The Sr Deal Desk Analyst is responsible for providing support to the Sales organization on all renewal and new business deal related matters
, The Analyst will work with various business stakeholders across Sales, Legal, Finance, and Product to provide critical insight into Catchpoint’s customer base while supporting day-to-day operations
, The Analyst will be heavily involved in scaling the business, while managing activities that support customer growth and retention
, This position reports to the Deal Desk Manager, and is an onsite position in Austin, Texas
, You'll manage end-to-end deal lifecycle for renewals and new business, including pipeline oversight, deal structuring, pricing approvals, and contract execution
, Partner with Sales as a trusted advisor on deal strategy, renewals, and new business opportunities
, Execute renewal and expansion deal strategies to drive revenue growth through pricing optimization and multi-year contract structuring
, Support CPQ quoting and contract creation, ensuring accuracy and compliance with company policies
, Facilitate cross-functional collaboration with Finance, Legal, and Operations to streamline deal approvals and execution
, Ensure timely and accurate contract execution, including Docusign processing and adherence to internal policies
, Coordinate customer provisioning and onboarding for new and renewing customers
, Proactively identify deal risks and bottlenecks, and partner cross-functionally to resolve and accelerate deal closure
, Support ad hoc initiatives and operational projects to improve efficiency and support business growth

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