Marketing Ops Manager: Platforms & Enablement (Hybrid)

Marketing Operations Manager – Marketing Platforms & Enablement

Irvine, CA (Hybrid)

Schedule:

Standard Hours

Duration:

12-Month Contract (extension/conversion potential)

Pay:

$60–66/hr (W2)

Our client is a leading global medical technology company. One of their Marketing teams is expanding its operational capabilities and modernizing its ecosystem of marketing systems and platforms to support scalable, efficient, and compliant execution. The Marketing Operations Manager will play a critical role in integrating new technologies, optimizing existing tools, and ensuring teams are trained, supported, and equipped to adopt evolving workflows and capabilities.

Essential Functions and Responsibilities

Lead the implementation, configuration, and optimization of marketing systems and platforms used across the THV marketing organization (e.g., workflow/project management tools, DAM systems, content creation platforms, digital experience tools, analytics dashboards, and future technologies)
Partner with Global IT, Marketing teams, the Agency of Record (AOR), and platform vendors to ensure seamless system integration, governance, and long-term scalability
Develop and deliver training programs, onboarding materials, and best practice guides for marketers, agencies, and cross-functional partners
Analyze workflow bottlenecks and user behavior to identify opportunities for process improvement and operational efficiency
Build dashboards and reporting views that provide visibility into project status, resource utilization, cycle times, and operational KPIs
Collaborate with agencies and internal teams to ensure consistent use of marketing systems and adherence to governance standards
Design and maintain workflows, templates, routing rules, and operational frameworks that support scalable execution across marketing programs
Ensure data integrity, system hygiene, and compliance across all platforms and user groups
Support change management efforts as new systems and processes are introduced to the organization
Demonstrate ability to manage multiple priorities in a matrixed environment

Education and Experience

Bachelor's degree in Marketing, Business, Communications, Information Systems, or related field
5+ years of experience in marketing operations, project management, or marketing technology
Experience managing or supporting marketing systems or platforms (e.g., workflow tools, DAMs, CMS, content creation tools, analytics platforms)
Demonstrated ability to manage multiple priorities in a matrixed environment and lead a small team to implement new systems across a business unit

Knowledge and Skills

Required:

Strong communication skills with the ability to train, influence, and support diverse user groups
Demonstrated ability to manage multiple priorities in a matrixed environment
Preferred:

Experience implementing or administering marketing systems and enterprise platforms
Background in medical device, healthcare, life sciences, or regulated industries
Demonstrated ability to manage multiple priorities in a matrixed environment
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