Senior Technical Product Manager, UpToDate Patient Solutions - Healthcare Techno

Senior Technical Product Manager, UpToDate Patient SolutionsAt Wolters Kluwer Health, the UpToDate suite helps millions of clinicians and patients make better decisions every day. In this Senior Technical Product Manager role, you will deliver patient engagement and outreach solutions that leverage UpToDate’s evidence-based content, trusted brand, and expanding AI capabilities.
Responsibilities

Lead product roadmap for a cohort of Patient products and tools, aligning with customer value, regulatory constraints, and platform and division-level strategy.
Identify and deliver AI‑enabled capabilities anchored to client outcomes (e.g., content acceleration, conversational experiences, workflow automation).
Track regulatory, market, and technology trends impacting Patient solutions, proactively assessing product impact and informing roadmap adjustments.
Own the end‑to‑end product lifecycle—from opportunity sizing and estimation, to release planning, acceptance, and post‑launch iteration.
Gather, validate, and translate requirements into clear guidance for product development teams to support timely deployment and adoption.
Embed security and compliance into product design and operations (e.g., HIPAA/PHI handling, accessibility, messaging compliance for outreach).
Build and test AI‑assisted voice and digital outreach campaigns that meet client specifications and compliance requirements.
Partner with Customer Success to support successful campaign execution and reporting.
Gather client feedback to inform use cases and value drivers.
Partner with Product Marketing, Implementation, and Customer Success to plan launches—from early adopter to general availability—ensuring product readiness.
Contribute to product launches and releases by developing documentation, demos, FAQs.
For early adopters, deliver client‑facing presentations, support onboarding, and gather feedback to inform post‑MVP roadmap and product scaling.
Act as a product evangelist for UpToDate Patient tools, internally and externally, to drive adoption and value realization.
Provide peer leadership and mentoring; elevate product management practices.
Qualifications

4+ years of product management experience, ideally in healthcare technology, data platforms, or analytics.
Strong understanding of data modeling, data integration, and analytics tools.
Proven ability to translate technical concepts into business value.
Experience with patient engagement solutions, voice and conversational design, accessibility, and/or AI‑enabled healthcare solutions is a plus.
Excellent communication, collaboration, and stakeholder management skills.
Bachelor’s degree in a technical or healthcare‑related field; advanced degree preferred.
Travel Requirements:

Equal Employment Opportunity Statement

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