Key Account Executive - Dallas, TX

Position Overview

We’re looking for a Key Account Executive to support client retention and growth within the Key Accounts team. This role provides high‑level service to our most valued customers, ensuring an exceptional experience and driving revenue‑generating results.
Responsibilities

Serve as the main point of contact for clients within your assigned book of business.
Facilitate seamless communication across departments to provide efficient solutions to client issues.
Develop and maintain competitive knowledge and expertise in products, industry trends, and other developments.
Understand and react to the competitive landscape.
Document all customer interactions and maintain accurate records in our CRM.
Adapt to changing priorities and provide support in unexpected situations.
Maintain flexibility to accommodate client needs, including occasional travel within the assigned book of business.
Personality Traits

Customer‑obsessed: always give your all for customers.
Data‑driven: data drives and proves your success.
Thorough and excellent customer service.
Agile and flexible; able to adapt to changes and help in unexpected ways.
Ready to be available to customers outside regular hours.
Qualifications

College degree or equivalent professional experience.
2‑3+ years in a customer‑focused, industry‑specific, or account‑management position (preferred).
Superior communication skills, able to clearly articulate ideas and concepts.
Intermediate knowledge of Microsoft Office and Google Suite products.
Proficient with CRM tools; Salesforce and Pipedrive strongly preferred.
Ability to blend sales acumen, outstanding interpersonal skills, and enthusiasm to stay flexible in a fast‑paced, changing environment.
Ability and willingness to travel to or within the assigned region, roughly 50% of the time every month.
Benefits

Competitive pay.
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US).
Immediately vested 401(k) (US) or RRSP (Canada) with company match.
Paid vacation, personal, and sick time.
Paid maternity and paternity leave (US).
Employer‑paid short‑term disability, long‑term disability, life insurance, and AD&D (US).
Robust Employee Assistance Program.
Employer paid Leap into Service Day to volunteer.
Tuition reimbursement for eligible programs.
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
Company culture of internal promotions, diverse career paths, and meaningful advancement.
OPENLANE is an equal opportunity employer and a drug‑free workplace.

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