SBHC Regional Manager

Job Description Summary

The School Health Regional Manager is responsible for the overall business operations in assigned region(s). The School Health Regional Manager will be responsible for leading and managing daily operations to achieve business goals and maximize profitability. The SH Regional manager guides management of staff in region(s), sets performance objectives, evaluates and optimizes operational performance, ensures regulatory and company standards are upheld, and prepares operation and financial reports. The SH Regional Manager will maximize student enrollment through the initiation and maintenance of relationships with school and community personnel while promoting and educating each school community about available services. This role will facilitate community collaborative initiatives and committees that support the school based health services and engage community members through outreach activities and presentations.
Role and Responsibilities

Supervisory:
Responsible for the onboarding and off boarding of staff, including creating required training/shadowing schedules and introductory communications to team members welcoming new hires
Reviews timecards and manages absence requests for assigned staff
Evaluates staff performance and completes performance reviews and provides feedback
Helps to resolve employee issues and disputes
Manages operational workflows
Collaborates with HR and Senior Leadership as needed
Administrative:
Tracks and oversees Enrollment Process is completed accurately and in accordance with the timelines outlined in the process
Ensures staff are held accountable to accurate data entry
Ensures operational reports are accurate and disseminated to the correct staff for review and follow up
Reconciliation report- send to Regional Directors and appropriate clinical staff
Facilitates process improvement initiatives and trains staff to new/updated workflows
Visits all assigned schools with Medical/Behavioral Health/Dental services to build rapport and strengthen partnerships, report data to external partners and stay current on any changes in need or demand
Meets with internal and external partners to review business goals and revenue targets
Acts as a liaison between School-Based staff, School Administration, and CHC Leadership
Participates and develops School and Community Committees that provide opportunities to enhance and promote the wellness of students
Develops and implements business, marketing, and advertising plans for program i.e. Outreach calendar – hold Regional Outreach meetings/events
Track and oversees participation in school functions that provide enrollment opportunities or promote school based health services
Ensures the successful and timely opening of new School-Based locations, including, but not limited to, coordination of facility renovations; technology set up; ordering equipment, furniture, and supplies; and communications with school administration and student population.
Participates in hiring and training of new employees, including facilitating orientation activities and introductory meetings with school staff
Maintains Master Calendar Build/Review for Dental/Medical/telehealth support
Completes DPH/District Quarterly Program Reports and ensure timely submission
Conducts Annual Student/Stakeholder/Parent Surveys
Analyzes survey data and participates in Strategic Planning to provide recommendations for improvements based on survey responses.
Participates as requested in: Contract development and tracking Scope development Promotion of CHC’s School Based Health services at a national level Grant writing May perform other duties and responsibilities as necessary
Qualifications

Associates Degree required, Bachelor’s Degree preferred
Minimum of two (2) years’ experience in the healthcare services setting, including experience in program oversight and outreach
Minimum 1 year managerial experience
Demonstrate excellent problem-solving and decision-making skills
Ability to manage multiple concurrent priorities and deadlines
Process/procedure development, implementation and improvement skills
Superior judgment, Prove to be proficient with MS Office suite
Effective communication at all levels in the organization with strong oral, written and negotiation skills, including public speaking/presenting.
Reliable access to automobile/valid driver’s license
Physical Requirements/Work Environment

Minimal physical effort. Must be able to operate computer and telephone continuously. Regular regional travel as necessary.
Work Schedule

Exempt, Full-time (40 hours a week, 8 hours a day)
Location: Community Health Center of Meriden City: Meriden State: Connecticut Time Type: Full time

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