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Marketing Coordinator

Itasca Bank & Trust Co., Springfield, IL, USA

Job type: Full Time


Marketing Coordinator – Marketing Department
The Marketing Coordinator provides day‑to‑day support to the Marketing Department by assisting with administrative tasks, supporting events and internal programs, managing the bank’s social media platform, and maintaining marketing systems and processes. This role is highly organized, detail‑oriented, and hands‑on, ensuring marketing initiatives are completed efficiently and consistently.

Essential Functions

Assist marketing department with administrative needs, including taking phone registrations for events and maintaining a database of participants; make registration reminder phone calls when needed.

Support community events and internal program events by assisting with setup and takedown, gathering marketing materials and promotional items, and performing other activities as needed.

Assemble and distribute new customer gift bags, employee welcome kits, and other branded materials.

Represent the Marketing Department on Itasca Bank’s Rep Committee, which helps plan and organize employee events.

Manage the bank’s social media platforms through our vendor, ensuring quality content and providing creative input.

Monitor and respond on social media platforms for bank mentions.

Participate and contribute to the marketing department weekly meetings.

Learn marketing department tools and use these tools to advance marketing tasks or provide backup: Canva, 360View CRM, Constant Contact, Q2 Online Banking, Inlighten, Cirrus for digital signage, and website content manager.

Maintain inventory and coordinate ordering, restocking, and distribution of promotional items, signage, and marketing collateral for branch locations and community events.

Participate in product training to maintain knowledge of bank products and services.

Assist marketing team with execution of campaigns, as directed.

Review forms sent through the website portal.

Maintain donation/sponsorship spreadsheet and assist with donation request form and logo fulfillment needs.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment and routinely uses standard office equipment such as computers and phones.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer.

Must be able to lift up to 15 pounds at times.

Must be able to travel at times.

Position Type / Expected Hours of Work
This is an hourly, non‑exempt position. Days and hours of work are Monday through Friday, 8:00 a.m. to 4:30 p.m. or 8:30 a.m. to 5:00 p.m.; evening and weekend work may be required as job duties demand.

Travel
Travel is primarily local during the business day; some out‑of‑the‑area and overnight travel may be expected.

Required Education And Experience

Associate or bachelor’s degree in marketing or communications, or equivalent work experience.

Minimum 1+ years of marketing or communications experience.

Knowledge of marketing principles and social media platforms.

Strong writing and content creation skills.

Hands‑on, detail‑oriented, and highly accountable.

Strong organizational and time‑management skills.

Effective verbal and written communication skills.

Ability to manage multiple projects and deadlines.

Proficiency in Microsoft Office Software (Word, Excel, PowerPoint, Outlook).

Ability to work independently and collaboratively in a team environment.

Preferred Experience

Experience with social media platforms: Facebook/Meta, LinkedIn, Instagram.

Marketing campaign implementation.

Experience with coordinating or supporting corporate or client events.

Marketing systems: Constant Contact, CRM, Canva, Inlighten, Q2, Cirrus.

AAP/EEO Statement
Itasca Bank & Trust Co. is an Equal Opportunity and Affiantive Action employer Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

Other Duties
Note: This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

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