Highlight, located in Madison, WI, is looking for a Client Services Manager to lead end-user support operations. This hybrid role involves improving Help Desk services and ensuring a customer-first model. The successful candidate will have experience in IT service management and a strong focus on operational excellence.
Responsibilities include enhancing service delivery through automation and leading a team of technical professionals. The role requires strong leadership skills and a commitment to improving the digital experience for employees.
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IT Client Services Lead - AI, Automation & UX
Highlight · Madison, WI, USA ·
- Pay:
- 60.000 - 80.000
- Job type:
- Full Time