Roaming Community Manager (Affordable Housing)

Position Overview

Roaming Community Manager (Affordable Housing). Provides on‑site management of residential multifamily apartment communities across Pratum’s portfolio nationwide, with primary focus on the Washington DC Metropolitan area and surrounding states. Must be able to travel overnight as required.
Essential Duties & Responsibilities

Provide on‑site management of one or more residential multifamily apartment communities.
Manage day‑to‑day outreach, sales and customer‑service efforts to meet and exceed performance targets.
Monitor property and staff to ensure compliance with Fair Housing and Fair Credit Reporting Requirements, Human Resources and Operations policies, and Safety Management programs.
Provide affordable housing and rental services to ensure compliance with certifications, recertifications, leases, etc.
Promote Resident Services initiatives to drive efforts at the community level, engaging residents in social, educational, planned activities and events.
Prepare reports of all operational financial data for the Regional Property Manager, Property Staff, Accounts and other Corporate Departments as requested.
Lead staffing, training and development initiatives for the property to ensure the best talent is part of the property team.
Attendance & Travel Requirements

The position requires the ability to work any of the seven days of the week, 52 weeks of the year, including on‑call, scheduled or as necessary. Overnight travel to any state for operational coverage is required; primary support will be in the Washington DC Metropolitan area and surrounding states. The candidate must live within 30 minutes of a major airport in the mid‑Atlantic (e.g. DC, MD, VA) and have reliable transportation.
Computer & Technical Skills

Basic knowledge of computers; ability to use Outlook, OneSite/Yardi and Microsoft Office Suite.
Intermediate knowledge of Microsoft Suites; basic Internet knowledge.
Physical Demands

Must be capable of physically accessing all exterior and interior parts of the property and amenities, pushing, pulling, lifting, carrying or moving weights up to 50lbs independently and up to 100lbs with assistance.
Learning & Development

This role is exempt and offers an anticipated annual pay range of $55,000–$75,000. It may be eligible for discretionary or performance‑based bonuses. The position is non‑exempt and eligible for overtime for all hours worked in excess of 40 per week. Full‑time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 3 weeks sick and related leave, 11 paid holidays, and health & welfare benefits as outlined on the company’s website.
Education & Professional Requirements

High school diploma, GED or equivalent.
Three years minimum of experience in residential property management as a Community Manager.
Marketing, leasing, and leadership experience.
Four (4) years of experience working in Tax‑Credit, HUD Project‑Based Section8 and Market‑Rate property management.
Strong operational, compliance and regulatory understanding of HUD Project‑Based Section8 programs and Low‑Income Housing Tax Credit (LIHTC).
Two (2) years supervisory experience preferred.
Knowledge of all local, state and federal Fair Housing laws and regulations.
Superior customer service skills and ability to handle difficult people and challenging situations calmly.
Strong verbal and written communication skills.
Proficient with MS Office suite applications.
Experience and proficiency with RealPage OneSite required; Yardi software systems preferred.
Proven financial and accounting acumen, able to read a budget, conduct financial analysis and provide practical narrative and financial reporting.
CPO, COS and/or BOS certifications preferred.
HCCP & SHCM or equivalent preferred.
Equal Opportunity Statement

Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.

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