Relationship Manager, Birmingham

Role Overview

AFC (Automotive Finance Corporation) is seeking a Relationship Manager with strong experience in building customer relationships, fostering a positive local culture, and driving business growth. The role focuses on portfolio management, risk mitigation, team development, and operational efficiencies.
Responsibilities

Cultivate new business relationships and manage customer acquisition.
Coach and develop your team in portfolio management, data analysis, and business development.
Conduct regular meetings with your team to align on goals and strategy.
Provide industry-leading knowledge to help customers manage and grow their businesses.
Forecast opportunities and challenges based on understanding local area and customer operations.
Lead prospecting, growth, and portfolio development efforts.
Act as a trusted advisor through collaboration with internal stakeholders and external partners.
Ensure compliance with applicable laws and codes for the assigned geographic area.
Qualifications

Must have:
5+ years of customer-facing, sales, sales support roles.
3+ years of people leadership experience.
Experience in team management and building strong sales relationships.
Passion for leading people, projects, and budgets.
Ability and desire to frequently travel within your market to support our current and prospective customer base.
Familiarity with risk management principles and collections procedures.
High level of accountability towards local goals and business targets.
Nice to have:
Experience in automotive, financial services, or related industries.
Basic understanding of financial statements.
Proficiency in Google Workspace, Salesforce, Tableau.
Familiarity with customer relationship management (CRM) tools.
Benefits

Competitive pay.
Medical, dental, vision benefits with employer HSA contributions (US) and FSA options (US).
Immediately vested 401K (US) or RRSP (Canada) with company match.
Paid Vacation, Personal, and Sick Time.
Paid maternity and paternity leave (US).
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US).
Robust Employee Assistance Program.
Employer paid Leap into Service Day to volunteer.
Tuition Reimbursement for eligible programs.
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization.
Company culture of internal promotions, diverse career paths, and meaningful advancement.
EEO Statement

OPENLANE is an equal opportunity employer and a drug-free workplace.

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