Cengage is seeking a dedicated Customer Success professional who will act as the point of contact for customers and focus on building strong relationships throughout their lifecycle. The role involves achieving revenue targets through customer retention, developing success plans tailored to each customer's goals, and providing proactive training aligned with customer needs.
This position requires a Bachelor's degree, 5+ years of relevant experience, and familiarity with Educational Technology. The salary range is $67,000.00 - $87,100.00 USD, with required travel of 20-30%.
#J-18808-Ljbffr
Travel-Ready Customer Success Strategist
Cengage · Iowa, LA, USA ·
- Pay:
- $67,000-$87,100/yr
- Job type:
- Full Time