Customer Experience Lead - Service & Coaching

Bioventus is looking for a Customer Service Supervisor to manage the day-to-day operations of the Customer Service Department in Memphis, Tennessee. This role includes coaching, training, and performance management of a small team while ensuring an optimal customer experience.
The ideal candidate will have at least 2 years of Customer Service experience and excellent communication skills. You will be responsible for order processing, policy implementation, and interaction with various business units.

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