Sr Lead Product Manager, AI Product

Job Summary

This role drives AI product strategy aligned with PayPal's intelligent enterprise vision. The incumbent collaborates across engineering, data science, risk, compliance, and business units to architect multi‑agent AI roadmaps and translate high‑impact business problems into scalable AI solutions while overseeing solution profitability.
Essential Responsibilities

Drive product strategy with cross‑functional stakeholders consistent with the shared vision for the product or enabling platform.
Plan and implement the architectural roadmap that balances innovative design and technical implementation, while meeting regulatory requirements, time‑to‑market, customer needs, and product profitability.
Assess the customer experience and needs in product requirements and decision making.
Set up data gathering mechanisms relative to the metrics that inform product success, including usability studies, research, and market analysis.
Lead workstreams that include analytics, customer discovery, market research, and competitive analysis to drive data‑driven decision making.
Oversee product profitability measures, including budget.
Plan operational mechanisms that drive execution and accountability through Product Reviews, Operating Reviews, and Business Reviews; interface with product and technology leadership as needed.
Partner with content strategists, data scientists, product designers, and user experience researchers.
Maximize efficiency in a constantly evolving environment where the process is fluid and creative solutions are the standard.
Minimum Qualifications

8+ years of relevant experience.
Bachelor’s degree or equivalent combination of education and experience.
Preferred Qualifications & Additional Responsibilities

Demonstrated experience driving AI/ML or data‑intensive product strategy end‑to‑end in a cross‑functional enterprise environment.
Proven ability to define and instrument product success metrics, run market research, and translate data into product decisions and executive communications.
Experience planning and facilitating operational review cadences and interfacing with senior technology and product leadership.
3+ years of hands‑on experience designing or shipping agentic, LLM‑powered, or multi‑agent AI products in production.
Partner with stakeholders to align the AI use‑case pipeline with enterprise‑wide AI transformation priorities.
Conduct collaborative working sessions with business unit stakeholders to surface, score, and prioritize AI use cases against a structured value and readiness framework.
Define and track core AI Solutioning KPIs, including Solution Adoption Rate and Productivity ROI.
Monitor post‑launch outcomes and iterate on solution designs based on performance data.
Maintain visibility into AI pipeline maturity and expected business impact to enable informed resource decisions.
Act as a trusted partner to business unit leads, balancing innovation ambition with operational feasibility and regulatory compliance across payments, risk, and financial services contexts.
Expand profitability oversight to include cost‑per‑outcome modeling and ROI reporting for owned AI solutions.
Partner with AI architects and compliance leads to ensure holistic, human‑centered AI solution design.
Compensation and Benefits

Base pay for this role will depend on location and experience. In San Jose, California the expected annual range is $196,500.00 – $291,500.00. Additional compensation may include an annual performance bonus, equity, or other incentive compensation.
Equal Employment Opportunity

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact paypalglobaltalentacquisition@paypal.com.

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