Faculty and Technical Resource Specialist, Media Design School

This is an in‑person role

The Faculty and Technical Resource Specialist ensures that all on‑site and cloud‑based technical resources supporting Media Design School (MDS) programs at Strayer University operate reliably and meet established specifications. This role is responsible for the rapid diagnosis and resolution of technical issues to minimize disruption to instructional delivery and the student experience. Technical resources include classroom hardware (audiovisual systems, instructor station computers, loudspeakers, MIDI keyboards), associated software platforms, and network infrastructure (LAN connectivity, internet access, cloud‑based storage). The Specialist also ensures that MDS facilities and systems align with Strayer University IT standards and SEI security requirements, remain current with organizational policies, and support effective collaboration with internal stakeholders. In addition, this role supports the academic mission by ensuring that MDS students—both on‑campus and online—receive high‑quality, professional instruction and assistance in the effective use of industry‑standard hardware and software relevant to their fields of study.
Essential Duties and Responsibilities

Oversee and ensure smooth operation of all hardware and software installations for MDS programs in Atlanta.
Install and test all new hardware and software.
Interface with IT, Security, and Digital Workplace officers.
Perform or arrange for all necessary maintenance of technical systems.
Serve as Lead Instructor for the Music Design Technology Lab I/II course sequence.
Arrange for selected adjunct teachers, visiting lecturers, and other specialists to supplement instruction in the Lab I/II sequence.
Seek opportunities to add value and perform additional duties as assigned to support the University’s mission and goals.
Job Skills

Strong ability to diagnose and resolve network issues and outages efficiently.
Advanced proficiency in music production software, including Logic Pro X, Cubase, Pro Tools Studio, Sibelius, Dorico, and MuseScore.
Professional‑level keyboard (piano) skills acquired through formal training and/or self‑directed experience.
Demonstrated expertise in MIDI‑based music production (sequencing, programming, editing).
Full competency in digital signal processing (DSP), audio mixing, and mastering.
Working knowledge of game audio middleware such as Wwise and FMOD.
Exceptional interpersonal and instructional skills with a proven ability to patiently support technically inexperienced students.
Alignment with SEI’s Success Behaviors, including inclusive teamwork, continuous learning, mission‑driven execution, and innovative problem solving.
Work Experience

10+ years of combined experience in teaching and operations.
Experience managing and supporting local area networks (LANs), including monitoring, maintenance, and troubleshooting.
Experience as an assistant/programmer for a professional composer (preferred).
Experience as a Pro Tools operator or recording studio assistant engineer (preferred).
Experience as director of technology or network manager for a music production company (preferred).
Experience running workshops, masterclasses, webinars in music technology, and any classroom teaching experience (preferred).
Education and Certifications

Bachelor’s Degree in Music, Music Production, Audio Engineering, Systems Management, or related fields.
Third‑party certification in Apple Logic Pro X instruction (preferred).
Professional certification as a Pro Tools operator (preferred).
Certification as a licensed instructor for platforms such as linda.com or MacProVideo.com (preferred).
Must be able to travel occasionally for business needs; travel will be infrequent. In accordance with ADA policies, reasonable accommodations regarding travel limitations can be provided.
May require onsite work at a corporate or campus location or hybrid remote work with reliable internet and video‑conferencing capability.
May require lifting of equipment. Reasonable accommodations will be provided in accordance with ADA policies.
Must be able to work more than 40 hours per week when business needs warrant; scheduling accommodations may be considered.
Benefits

Medical, dental, vision, life, and disability plans.
Well‑being incentives, parental leave, paid time off, and paid holidays.
Tax‑saving accounts (FSA, HSA).
401(k) retirement benefit and Employee Stock Purchase Plan.
Tuition assistance and entertainment/retail discounts.
Equal Opportunity and EEO Statement

Stratified Education, Inc. is an equal opportunity employer committed to fostering an inclusive and collaborative culture where individuals can grow their careers and contribute fully. We welcome applications from all.
Salary

$84,900.00 – $127,400.00. The actual base pay offered will vary depending on multiple factors including knowledge, skills, experience, business needs, geographical location, and internal pay equity.
Contact for Accommodations

If you require reasonable accommodations to complete our application process, please contact our Human Resources Department at Careers@strategiced.com.

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