Studio Advisor Job at bodyrok-careers in Nashville

BODYROK

offers high‑intensity, low‑impact Pilates workouts that tone, sculpt and redefine your body and mind in just 40 minutes! BODYROK is a rapidly growing company looking for like‑minded fitness enthusiasts who are organized, problem‑solvers, demonstrate excellent interpersonal skills, and have a passion for our brand.

We are seeking enthusiastic, service‑oriented, hardworking individuals to work in our fast‑paced studios. Let’s ROK!

Studio Advisor
The Studio Advisor provides customer service support to studio members and guests and supports the instructors in creating an overall positive environment for our community. As a Studio Advisor you’ll generate revenue by developing relationships with potential, new, and existing members to increase membership enrollment and package purchases.

Essential Duties & Responsibilities

Member and Guest Check‑in Compliance

Greet all incoming members and guests

Ensure all check‑in procedures are followed

Thank guests for coming as they exit

Sales

Create new business internally through member promotions, referrals, and inquiries

Promote specials to current and future guests

Reach out to existing and potential members via email for sales opportunities

Reconcile and report all incoming and outgoing transitions

Successfully attain personal sales revenue targets

Customer Service & Operations

Tour potential members through the studio and connect guests to the facility, equipment, services, and amenities

Handle member service issues to include: change of address, electronic funds setup or change, and questions regarding billings and payments

Update Supply Request Log and Maintenance Log (depending on the issue)

Promote and sell merchandise

Keep the front desk area and entryway clutter‑free, orderly and clean

Perform general cleaning duties to include hourly bathroom room and studio checks

Follow up with members that have enrolled to ensure we are exceeding expectations

Provide the highest level of customer service possible when communicating and interacting with guests

Minimum Qualifications

High School Diploma or GED required

Competitive drive to succeed in commission sales and performance‑based culture

Excellent customer service skills

Knowledge of sales practices and techniques

Independent, self‑starter with strong organizational skills

Basic computer skills

Strong communication skills both oral and written

Organized and detail‑oriented

Friendly, warm, compassionate, and welcoming personality

Easy to talk to and comfortable around new people

Must be available to work either a weekly Saturday or a Sunday shift

Preferred Qualifications

1–2 years of customer service or sales experience preferred

1–2 years MindBody software experience preferred

Physical Requirements

The employee occasionally sits, walks, kneels, and reaches with hands and arms

Ability to lift and/or move up to 25 lbs.

Work Environment

While performing the duties of this job, regularly exposed to moving mechanical parts

The noise level in the studio environment is loud

Must be comfortable interacting with people and making them feel welcome

Compensation

$16.00/hour to start

Unlimited commission

Benefits

4x/month membership

30% off merchandise

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

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