Business Development Manager (Outbound)

Business Development Manager (Outbound)

Reports To: CEO
CE Outcome: Driving sustainable revenue growth by identifying, engaging, and converting prospective customers into confident empowOR users through disciplined outbound sales processes, relationship‑building, and a deep understanding of nonprofit needs.
Responsibilities

Establish and execute a disciplined outbound sales process:
Develop and document a repeatable, systematic outbound prospecting process in collaboration with the VP and CEO.
Build and maintain a healthy sales pipeline; actively move prospects through each stage.
Track key sales metrics including outreach volume, time to close, and conversion rates.
Focus initial prospecting efforts on the approximately 1,000 Community Action Agencies nationwide as the primary target market, with a systematic approach to working through this bounded universe of prospects.
Identify and research additional target markets and customer segments beyond the core CAA focus, including other nonprofit networks (e.g., Family Resource Centers, United Ways, Catholic Charities).
Monitor and report on revenue metrics and progress toward targets; assist VP in setting revenue goals.
Define and communicate empowOR's value proposition:
Partner with the executive team to refine the value proposition, pitch components, and messaging for target audiences.
Create "pieces of value" — articles, checklists, presentations, case studies — that support outbound outreach and build credibility with prospects.
Develop audience‑specific approaches and messaging for different nonprofit customer types.
Stay current on product features and enhancements to accurately represent empowOR's capabilities.
Build relationships with prospective customers and conduct effective discovery:
Lead all pre‑demo meetings, conducting in-depth discovery conversations to understand prospect pain points, data needs, and agency goals.
Match prospect needs to relevant empowOR features and develop tailored demonstration plans.
Conduct software demonstrations or coordinate with appropriate team members to do so.
Develop and deliver accurate quotes in coordination with Sales and Admin Coordinator.
Complete handoff briefing forms to ensure a seamless transition to the customer experience team at close.
Required Skills & Knowledge

Deep knowledge of the nonprofit sector, including funding structures, data reporting requirements, and common operational pain points.
Highly disciplined, self‑directed, and organized; able to work independently and manage a full sales pipeline without close supervision.
Exceptional relationship‑building and active listening skills.
Strong written and verbal communication skills; able to craft compelling, audience‑specific messaging.
Experience with CRM tools and sales pipeline management.
Comfortable conducting software demonstrations and translating technical features into practical value for non‑technical audiences.
Additional Information

Business Unit: CSST
Scheduled Weekly Hours: 40
Number of Openings Available: 1
Worker Type: Regular
Equal Employment Opportunity

Jonas Software is an Equal Opportunity Employer. If you need accommodation for a disability at any stage of the application process or want more information on our accommodation policies, contact recruitment at jobs@gjonas.com or 905-470-4600.

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