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Director, Sales

Brookfield Residential Services LLC, Centennial, CO, USA

Pay: $150,000-$165,000/yr

Job type: Full Time


Location: Centennial – 6465 S. Greenwood Plaza Blvd, Suite 700. Brookfield Residential is a leading North American land developer and homebuilder with more than 65 years of experience.
Job Description Overview

The Director, Sales partners closely with the SVP to drive all sales-related objectives, ensuring each community meets or exceeds annual sales and closing goals. This role requires strong command of sales strategy, team leadership, market analysis, and cross‑department collaboration.
Key Responsibilities

Maintain a comprehensive education program that defines expectations for Sales Managers and Sales Representatives.
Teach and reinforce the company’s sales methodology and customer care standards across all teams.
Evaluate sales performance through onsite observation, role‑playing sessions, and mystery shopping activities.
Foster a culture of self‑motivation by empowering team members and applying W.I.I.F.M. principles.
Conduct weekly sales office visits to build relationships, gather insights, and lead by example on the sales floor.
Oversee performance management for a team of more than ten sales professionals and managers.
Meet regularly with Sales Managers and Representatives to establish performance and career development goals.
Monitor progress toward established goals in preparation for mid‑year and annual evaluations.
Lead or participate in sales meetings and escrow status meetings to ensure alignment and progress.
Resolve complex escrow and closing issues by coordinating with customers, sales teams, lenders, and escrow partners.
Support backlog tracking and ensure all homes close escrow promptly upon construction completion.
Coordinate with construction, design, development, and other departments to resolve customer concerns effectively.
Ensure full compliance with BRE rules, regulations, disclosures, contracts, and licensing requirements.
Conduct ongoing market research and competitive analysis to maintain a strong understanding of current and future markets.
Prepare and present pricing recommendations and manage incentives to support margins and business plan goals.
Analyze market data for new acquisitions and present findings and pricing strategies to senior leadership.
Oversee the performance of active communities while preparing future communities through design review, staffing, and planning.
Collaborate with design, development, marketing, and construction teams to support product decisions and community readiness.
Coordinate with preferred lenders, escrow partners, and internal teams to ensure smooth closings and a strong customer experience.
Participate in industry events, recruitment efforts, promotional activities, and staffing planning to support company growth.
What You'll Bring

Bachelor’s Degree or higher in Business, Management, or Commerce.
10 years of experience in a sales environment, with emphasis on residential sales, sales management, and/or real estate related industries.
Valid Bureau of Real Estate Sales License/Broker’s License is a plus.
Excellent communication skills, verbal and written.
Strong organizational and interpersonal skills.
Ability to deal effectively with confrontational situations and maintain objectivity with team members, public relations, and homeowners.
Ability to manage several tasks at once while meeting various deadlines.
Advanced computer applications, specifically Microsoft Word and Excel proficiency.
Proficiency in leveraging AI tools and technology to drive efficiency, enhance decision‑making, and support sales and operational strategies.
What We Offer

Annual Base Salary Range: $150,000 – $165,000.
Annual Bonus Target (Discretionary): 30%.
Excellent extended medical, dental and vision benefits beginning day 1.
401(k) matching, vesting begins day 1.
Career development programs.
Charitable donation matching.
Paid Volunteer Hours.
Paid parental leave.
Family planning assistance including IVF, surrogacy and adoption options.
Wellness and mental health resources.
Pet insurance offering.
Culture based on our values of Passion, Integrity and Community.
Brookfield Residential participates in the E‑Verify process to confirm the eligibility of candidates to work in the United States. We are proud to create a diverse environment and are an equal opportunity employer.

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