Managing Strategist, Texting

Managing Strategist

Managing Strategists on the Texting team lead high-profile client programs and are responsible for the success and professional development of direct reports. This is a people managing role – one that requires equal investment in the growth of your staff and the quality of your client work. Managing Strategists set strategy, uphold standards, and ensure that every account they touch – directly or through the staff they manage – reflects the Texting team's best work.
This role is a part of the bargaining unit.
Why Middle Seat
Competitive salaries and great benefits
We only work for progressive organizations, candidates, and causes
We're a proudly unionized team — part of the Campaign Workers Guild
Get in on the ground floor of a growing operation
Job Responsibilities
Serve as texting lead on assigned clients; craft program strategy, manage client relationships, and work collaboratively across teams
Provide direct reports and junior staff with feedback on client work, including copyediting, content approvals, and ensuring final deliverables are polished
Formally manage 3-4 direct reports: lead regular 1:1 check-ins, write and deliver performance reviews, and take direct responsibility for their professional development, onboarding, and training
Assist or lead the hiring process for roles on the Texting team
Own financial management and forecasting across assigned accounts: maintain error-free reporting and invoicing, produce and regularly update spending and fundraising projections, and ensure the overall financial health and scalability of paid texting programs
Create, pitch, and lead execution of list growth strategy & mobile acquisition plans for assigned accounts; monitor performance and aggressively scale investments
Build and present sophisticated media plans that connect acquisition investments to fundraising and list growth outcomes; hold vendors accountable to performance benchmarks and adjust strategy based on results
Ensure rapid response capacity exists across accounts; review execution for quality and judgment; coach direct reports on how to assess and act on moments
Develop internal and external processes, training materials, and best practices
Craft strategies to improve program performance on assigned accounts that can be shared with clients and used to hold staff accountable for execution
Pitch prospective clients, upsell existing clients, and assist in client onboarding
Assist in ensuring strong cross-team collaboration
Additional responsibilities as assigned