Program Coordinator III

Program Coordinator III

Location: Remote role Duration: 7+ months
Summary: We're looking for a Knowledge Intelligence Partner to help drive our AI-powered HR knowledge management program. In this role, you will organize and maintain HR documentation and resources, using AI tools to automate content tagging, improve search, and identify gaps. You'll support teams by creating templates, guides, and process documentation, and provide training to help them get the most out of our intelligent knowledge systems. Your work will ensure our knowledge management is efficient, scalable, and rooted in ethical AI practices, making it easier for employees to find and use the information they need. Success in this role requires strong attention to detail, initiative, and the ability to work independently in a fast-paced environment.
Job Responsibilities:

Organize and maintain knowledge repositories and documentation
Enable teams to ensure content accuracy and relevance by providing frameworks and training for content audit and update processes
Support the creation of templates, guides, and process documentation
Assist in migrating and organizing content across platforms
Tag and categorize content using established taxonomies and metadata standards
Generate usage reports and identify gaps in documentation
Respond to knowledge requests and help employees locate HR resources
Coordinate and track knowledge management projects from initiation through completion
Develop project timelines, milestones, and deliverables for KM initiatives
Facilitate meetings with stakeholders to gather requirements and provide updates
Manage cross-functional workflows for content review and approval processes
Track action items and follow up with content contributors to meet deadlines
Create project status reports and presentations for leadership
Skills:

Comfortable learning new knowledge management, AI and collaboration tools
Strong organizational skills and attention to detail
Excellent written communication
Project coordination and timeline management abilities
Ability to work independently and manage multiple priorities
Commitment to ethical AI practices in HR content management
Education/Experience:

Bachelor's degree in information management, library science, communications, or related field