Community Partnership Coordinator

Community Partnership Coordinator

Salary: $70,000 Job Status: Full Time
Hours: Flexibility is required with the ability to work evening and weekends based on business needs
Driving required: Yes
Location: Phoenix
Across Redwood Family Care Network, our employees are sharing their passion to make a positive impact in the lives of others. We are looking to add talented and passionate individuals to join our Redwood Family and we invite you to explore and learn more about our career opportunities.
Job Summary
Community Partnership Coordinator is to support the growth of our IDD / BH services throughout Arizona, with an emphasis on Day Program and In-Home Service growth. This role is primarily focused on driving business growth by building relationships to generate client referrals. They are responsible for community outreach, promoting services, tracking referral metrics to increase revenue, and serving as the main point of contact for incoming referrals and service inquiries. This is a field-based, relationship-heavy position ideal for someone who understands the DDD and BH systems and thrives on building trust within the IDD community.
The Redwood Family Care Network takes a ZERO tolerance stance on abuse and neglect. Any allegations will be reported to the proper authorities. We are committed to the Health and Safety of the individuals we support.
Essential Job Duties
Referral Management & Growth
Build and maintain strong working relationships
Educate referral sources on all company service lines, including program availability
Ensure all vendor calls / referrals are followed up promptly and professionally
Increase brand awareness across the Arizona IDD / BH community
Relationship-first mindset (not transactional)
Benefits
Comprehensive benefits options, including medical, dental, vision, life, STD, LTD, hospital indemnity, critical illness, and accident insurance
HSA, Health Care FSA and Dependent Care FSA
EAP (Employee assistance program)
Employee discount program
PTO (Paid time off)
Dayforce Wallet Daily Pay
Pre-Tax 401(k)
After-Tax Roth
Tuition discount through Capella University
Physical Requirements
Frequently works in an indoor setting with occasional outside work. Occasional lifting of at least 30 lbs. Occasional bending, stooping, squatting, pushing, pulling, reaching, crouching, balancing, twisting, kneeling and running. Frequent traveling, walking, driving, typing, grasping, standing, sitting, hearing, talking, feeling and repetitive motions are required.
This position will require a valid Arizona Driver's License. The candidate must possess proof of valid insurance and registration. Must be at least 21 years of age to drive for Redwood Family Care Network.
Qualifications
Experience working within the AZ LTC, DDD and BH systems required
Proven experience in marketing, outreach, or referral-based roles
Excellent interpersonal and communication skills
Self-starter with the ability to work independently in a field-based role
Highly organized with strong follow-up and relationship management skills
Valid Arizona driver's license and willingness to travel locally