Marketing and Campaign Assistant (Antioch)

The Marketing and Campaign Assistant maintains the daily operations of the customer service and lead generation team. This position develops, implements, and maintains processes, procedures, and programs to improve customer service and is responsible for promoting company standards and engaging employees to drive customer loyalty and customer engagement through customer service.

Essential Duties and Responsibilities:
Identify and generate new lead opportunities through relationship building
Participate in ongoing product training courses
Work internally with a team on implementation plans
Work with your manager to ensure alignment with company goals
Review sales activities and prospective customers with management
Execute day-to-day sales, marketing, and campaign management
Manage the implementation and delivery of a key client’s activity, maximizing performance, return on investment, and identifying an opportunity to expand
Own all problem-solving, troubleshooting, client campaign requests, and key implementations

This is an entry-level position that we will train into a management position if successful — immediately hiring for this entry-level Marketing and Campaign Assistant position.

JOB REQUIREMENTS: Other Knowledge, Skills, or Abilities Required:
1 to 3 years of Customer Service experience
Ability to cross-train and develop team members
Excellent verbal and written communication
Ability to multi-task and react well under pressure and treat others with respect
Identifies and resolves problems promptly
Prioritizes and plans work activities
Focuses on solving conflicts and listening to others without interrupting
Work efficiently and effectively, both independently and as a team
Balances team and individual responsibilities and helps build a positive team spirit
Adapts and is able to deal with frequent changes in the work environment
Able to manage difficult or emotional customer situations and respond promptly to service requests to meet customer commitments

For immediate consideration, apply with a copy of your resume today!

**We are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or any other protected status. We are committed to fostering a diverse and inclusive workplace where all individuals are valued and respected.