Leading the school success function, the full-time Head of Partner Account Management will ensure the long-term health and performance of the schools in the network by developing systems, coaching school leaders, and collaborating with cross-functional teams in a remote work environment.
Key responsibilities
Scale and manage the school success function, focusing on the health, satisfaction, and performance of partner schools
Define exceptional school success metrics and strategies for support across various operational areas
Hire and develop a strong team of account managers, fostering a culture of excellence and clarity around outcomes
Required qualifications
7+ years of experience in school leadership, customer success, or supporting education entrepreneurs
Experience in building and managing account management or partner success teams
Strong customer orientation with a track record of building trust-based relationships
Demonstrated experience coaching school leaders or operators in nontraditional settings
Ability to engage across school operations, finance, enrollment, and academics
Head of Partner Account Management
Virtual Vocations Inc · New York, NY, USA · Remote ·
- Job type:
- Full Time