CPS Relationship Manager

At U.S. Bank, we’re on a journey to do our best by helping customers and businesses make smarter financial decisions. This role focuses on providing strategic consulting to fuel, fleet, and card industry clients.
Job Overview

Directly manages all relationship activities for clients in the assigned business segment and/or geographical region. Responsible for portfolio spend volume and revenue as directed by senior management by successfully prospecting for new business opportunities while retaining and expanding existing customer relationships. Monitors and enhances profitability of all assigned relationships.
Responsibilities

Manage the non‑credit risk for customer portfolio.
Sell all bank product groups to existing customers.
Sourcing prospects and developing new customer relationships.
Provide consultative advice to customers.
Grow portfolios through various program optimization activities.
Make appropriate referrals.
Negotiate and execute contracts.
Communicate effectively with C‑Level executives and operational teams for maximum strategic growth.
Position Highlights

Manages non‑credit risk for customer portfolio.
Sells all bank product groups to existing customers.
Sources prospects and develops new customer relationships.
Grows portfolios through program optimization and referrals.
Contracts negotiation and execution.
Advanced knowledge of fuel, fleet and card industry and corporate payment systems.
Effective communication with C‑Level executives.
Strategic consultant with program updates, product enhancements & best practices.
Advocates for customer needs to reduce obstacles.
Drive success through understanding client/business goals.
Basic Qualifications

Bachelor’s degree or equivalent work experience.
Five to seven years of relationship management experience.
Fuel industry knowledge.
Sales experience.
Solid communication and presentation skills.
Preferred Skills/Experience

Strong sales, relationship management, and business development abilities.
Experience in fleet, fuel or financial industry is strongly preferred.
Advanced knowledge of Corporate Payment Systems products and services.
Broad knowledge of bank products and services to capitalize on all opportunities to expand relationships and sales.
Strong analytical and problem‑solving skills.
Ability to work effectively with individuals, groups, and vendors across the company.
Well‑developed written communication and verbal presentation skills.
Card‑lock, OTR, fuel distributor experience.
Location & Schedule

The role offers a hybrid/flexible schedule: in‑office expectation of 3 or more days per week with flexibility to work outside the office location for the remaining days.
Travel

20% travel.
Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short‑term and long‑term disability
Pregnancy disability and parental leave
401(k) and employer‑funded retirement plan
Paid vacation (2–5 weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Equal Opportunity Statement

U.S. Bank is an equal opportunity employer and considers all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability, veteran status, and other factors protected under applicable law.
Salary

Pay Range: $105,400.00 – $124,000.00 (actual range may differ based on location).
Background Checks & Verification

U.S. Bank conducts background checks consistent with applicable local laws and U.S. Department of Homeland Security E‑Verify program. Applicants must comply with U.S. Bank policies including Code of Ethics and Business Conduct.

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