Account Manager, Corporate Subscriptions

About the Team

Join Dow Jones, a global leader in news and business intelligence.
About the Role

Our corporate subscriptions team is seeking an Account Manager to drive customer retention and revenue expansion. This role requires a mix of relationship management, problem‑solving, and strategic growth skills.
You Will

Drive renewals, reduce churn and upsell where appropriate within the assigned account base.
Act as a trusted advisor, maintaining regular communication with customers.
Generate and qualify leads through networking, cold‑calling, and inbound marketing efforts.
Negotiate and close deals to meet and exceed revenue targets.
Conduct virtual and in‑person meetings with clients to establish relationships and drive new opportunities into the pipeline.
Manage pipeline via Salesforce.
Provide training, resources, and best practices to maximize adoption.
Address customer concerns and challenges proactively to drive future retention and growth.
Achieve individual revenue targets.
Gather customer feedback to enhance new product development.
Advocate for customers internally by working with product, support, and marketing teams.
Use platforms such as Salesforce and other sales‑related resources to track the health of the sales pipeline.
Stay up to date on Dow Jones suite of enterprise subscription solutions.
You Have

4–5+ years of experience.
Strong ability to build and maintain relationships with clients.
Experience acting as a trusted advisor to ensure customers maximize the value of the product.
Ability to stay up to date on product offerings (Dow Jones enterprise subscription solutions).
Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements.
Background in subscription‑based sales or enterprise account management.
Proficiency in Salesforce or other customer success platforms.
Compensation & Benefits

Base Pay Range: $100,000 – $125,000.
Our Benefits:
Comprehensive Healthcare Plans
Paid Time Off
Retirement Plans
Comprehensive Medical, Dental and Vision Insurance Plans
Education Benefits
Paid Maternity and Paternity Leave
Family Care Benefits
Commuter Transit Program
Subscription Discounts
Employee Referral Program
Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation

We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process.

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