Customer Experience Specialist

This position is ideal for someone who is naturally warm, highly dependable, and takes pride in creating a great experience for every child and family.
At British Swim School, you are not just working a shift—you are part of a mission to help children gain lifesaving water safety skills.
Pay & Benefits

$16.00 – $18.00 per hour
Paid training
Paid birthday off
Free uniform and swag
Monthly paid team training (with lunch)
Supportive, positive work environment
Opportunities for advancement
Schedule

Saturdays: 1:00 PM - 5:30 PM
Sundays: 1:45 PM – 6:00 PM
Consistent weekly schedule.
Perfect for someone looking for meaningful part‑time work.
What You’ll Do

Welcome families and help children feel comfortable
Check swimmers in and direct them to their lessons
Support instructors and parents during lessons
Help keep the pool deck organized and running smoothly
Set up and clean up equipment
Provide outstanding customer service
What We Are Looking For

Extremely reliable
Naturally friendly and positive
Comfortable talking with parents and children
Professional and responsible
Team-oriented
Detail-oriented
Minimum Requirements

Must be 18 or older
Weekend availability
Comfortable in a warm pool environment
Able to stand and move for several hours
Comfortable using tablets and apps
Why This Job is Different

Many of our team members stay because...
The work is meaningful
The environment is positive
The team is supportive
They feel appreciated
This Is a Great Role For

College students
Teachers or educators
Parents returning to the workforce
Anyone who loves working with children
About Us

British Swim School teaches children critical water survival skills—not just swimming. You will be part of a team that helps save lives.

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