Job Overview
The Edward Jones Generations® team provides an end-to-end, high net worth (HNW) client experience by partnering with our branch teams to provide ongoing client services including holistic financial planning, tax and estate planning services via trusted third parties, plan implementation via expanding sets of Edward Jones products and services, and ongoing reporting and support.
What You Will Do
The HNW Team Leader will lead a team of financial planners and subject matter experts holding advanced designations who are responsible for supporting branch teams and complex client engagements to better meet client needs and deepen client relationships through the delivery of our HNW client experience. This team will be responsible for performing deep discovery, constructing financial plans where they are held to a fiduciary standard, and collaborating with third‑party service providers to deliver on an elevated and personalized private client service experience. We work in a highly collaborative and fast‑paced environment, where we welcome fresh perspectives that allow us to continually exceed client expectations in an ever‑evolving landscape.
The team leader is expected to run the day‑to‑day business, including creating and ensuring alignment to all written supervisory procedures (WSPs), standard operating procedures (SOPs) and oversight of risk associated with working directly with branch teams and clients. The team leader is also expected to hold the team accountable for exceeding business results and will be required to ensure all financial planning recommendations are suitable and align to client goals.
Responsibilities
Develop and execute team objectives and drive team performance (feedback, training & coaching) in support of department and firm objectives.
Partner with financial advisors and clients to gain understanding of client’s needs, aid in documenting client goals, articulate investment strategy and recommendations, identify expertise needed to help the client achieve their goal, and help build relationships with clients and financial advisors.
Act as an advanced subject matter expert in their area of emphasis and have a strong understanding of financial planning topics, broad market opportunities and translate to strategic initiatives within various business areas to identify, create, and develop the most advanced client focused business building ideas.
Act as a resource for firm strategy, knowledge and interpretation of industry rules and regulations, and potential rule changes as it relates to area of expertise and translates to strategic initiatives within various business areas.
Perform as a subject matter expert on the most advanced planning topics including tools or client solutions to our branches through the various channels available within the department such as webinars and field‑based training meetings. This may also include providing expertise for content development and acting as a subject matter expert for formal training programs led by Enterprise Learning, WMAS Content Creation or other areas.
Lead department, division, and/or firm‑wide committees and projects; demonstrating the ability to influence without authority with peers and senior leaders.
Manage, create, and ensure adherence to department written supervisory procedures (WSPs) and Standard Operating Procedures (SOPs) for communication with the public, professional designation reviews, and information barriers.
Skills and Requirements
What Experience You Need
Bachelor’s degree required
CFP or CFA designation required
Active Series 7, 66 & 24 required or obtained within 6 months of hire
11+ years of industry experience
Ability to travel to target markets up to 20%.
State Life and Health Insurance license preferred or obtained within 6 months of hire
Experience working with high net worth clients and financial advisors
What Could Set You Apart
Advanced degree preferred
Experience leading high performing teams in a fast‑paced environment
Experience creating and delivering financial planning
EEO
Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.
Benefits
Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts: health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the benefits available to Edward Jones associates, please visit our benefits page.
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