Client Advisor - Fashion Valley

Summary
Client Advisor based at Fashion Valley responsible for delivering personalized luxury client experiences, building long-term relationships, and driving sales in a fast-paced retail environment. The role requires strong commercial acumen, product knowledge across categories, and the use of clienteling tools to maintain and grow the client base.

Responsibilities

Achieve individual and team sales objectives and contribute to store performance.

Advise clients across the brand and all product categories with tailored recommendations.

Learn and master brand and product knowledge to provide expert service.

Leverage in-house clienteling tools and systems to develop and maintain long-term relationships.

Operate as a personal advisor to clients and deliver exceptional, memorable experiences.

Requirements

Previous retail or customer-facing experience, preferably within high-end or luxury markets.

Customer-focused mindset with strong communication and interpersonal skills.

Commercially driven, goal-oriented, and motivated to learn and grow in luxury retail.

Ability to use clienteling systems and adapt to a fast-paced environment.

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