Job Title: Designer & Video Editor, Social Media and Customer Marketing -
Overview
- Support the Social Media and Customer Marketing teams with fast, high-quality, short-form, social-first video
- Focus exclusively on short-form video editing and production; no long-form video ownership
- Deliver polished, on-brand video assets with quick turnaround for campaigns, events, leadership content, and always-on social moments
Key Responsibilities
- Craft scroll-stopping visual and motion content that builds brand love, and sparks conversation and connection on social
- Create compelling visual content across our organic social channels, including static posts, carousels, and stories
- Bring a creator's mindset: experiment with new formats, trends, and visual approaches and know when to move quickly on something that's peaking.
- Edit and produce short-form video content for social and customer marketing
- Refine static, video, and motion graphics to optimize impact and shareability across online platforms
- Create video cutdowns from existing footage from events, customer interviews, demos, leadership content, and product walkthroughs
- Add captions, titles, motion graphics, and light animation to improve clarity and engagement
- Optimize videos for platform-native formats and aspect ratios, including 1:1, 9:16, and 16:9
- Develop and maintain reusable short-form video templates to improve speed and consistency
- Turn briefs, timestamps, and rough cuts into social-ready video assets
- Support rapid-turn requests, including same-day or next-day needs
- Manage multiple projects while meeting tight deadlines
- Partner closely with Social Media, Customer Marketing, and Creative and Brand teams to ensure brand alignment
- Above all, be committed to Slack's mission of making people's working lives more simple, pleasant, and productive.
Qualifications
- 4 to 8 years of experience in video editing and motion design
- Strong portfolio of short-form, social-first video work
- Proficiency in Adobe Premiere Pro, After Effects, Canva, Figma,or similar tools
- Deep understanding of short-form video best practices, including hooks, pacing, captions, and platform-native storytelling
- Strong command of AI driven creative tools with an AI first approach
- Ability to work independently with minimal direction and incorporate feedback quickly
- Strong collaboration skills with cross-functional partners and agencies
- Experience working within established brand systems
Nice to Have
- Experience supporting B2B, SaaS, or tech brands
- Experience with developing and executing conceptual ideas with or without a brief
- Familiarity with customer marketing and event-driven social content
- Experience building scalable short-form video templates
- Comfort working in fast-paced, Slack-based environments
Reporting and Collaboration
- Report directly to Creative Director for Advertising and Campaigns
- Dotted-line reporting into the Social Media Strategy team
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