Sales Coordinator - Hotel Indigo Los Angeles

divh2Job Overview/h2pCoordinate services for clients and in-house guests and provide administrative and sales support for the department./ph3Duties And Responsibilities/h3pFinancial Returns/pulliRespond to client calls and special requests and obtain final details, dates, times, and hotel room and meeting room requirements. Regularly follow-up with clients and maintain accurate and updated information./li/ulpPeople/pulliPromote teamwork and quality service through daily communication and coordination with other departments. Coordinate details with other departments such as VIP amenities, special requests, or other service needs or special handling./li/ulpGuest Experience/pulliResolve requests and/or complaints to the satisfaction of the guest; inform supervisor of major problems, complaints, disturbances or dissatisfied clients./li/ulpResponsible Business/pulliPerform administrative duties such as typing proposals, letters, contracts, etc. Collect data, update data-bases, and complete departmental monthly reports./liliMay coordinate outside vendor services needs (floral displays, audio/visual, etc.) where appropriate. Regularly follow-up to ensure set-up requirements meet client needs./liliPerform other duties as assigned (guest room tours, property tours, special guest requests, maintaining calendars, answering phones and routing to appropriate sales staff, handling of mail, faxes, etc.)/li/ulh3Qualifications And Requirements/h3pHigh School diploma or equivalent plus 1 year experience in a sales/catering office or related field. Some College preferred. Must speak fluent English./ppThis job requires ability to perform the following:/pulliFrequently standing up and moving about the facility/liliType at least 50 wpm; proficient PC computer skills/liliCarrying or lifting items weighing up to 25 pounds/liliCommunicating with customers, employees, and third parties/liliUse a keyboard to generate correspondence, reports, etc./liliHandling objects, products and computer equipment/li/ulpOther:/pulliCommunication skills are utilized a significant amount of time when interacting with clients and guests./liliReading and writing abilities are utilized often./liliBasic math skills are used frequently./liliMay be required to work nights, weekends, and/or holidays./li/ulpThe hourly pay rate for this role is $27.00/p/div