Sales Coordinator - Auto Transport

Sales Coordinator

The Sales Coordinator supports the Sales team coordinating sales activities as well as supporting the branch with Accounts Payable/Accounts Receivable and many other aspects of the operation. You will be responsible for supporting the sales staff in all phases of the customer relationship process, maintaining or increasing sales for the department, and assisting with inventory management, sales transactions and customer follow-up. You continually challenge yourself to improve the performance of the departments and contribute to the overall success of the dealership. Embodying TEC Equipment's value proposition throughout all customer interactions is the key to your success in this role.
Responsibilities include:
Working with Sales teams to build a strong customer pipeline; establishing and accurately maintaining customer accounts and contact lists on a daily basis; ensuring all customers understand TEC Equipment's value proposition including how, where, and when they can utilize our services, and why they should.
Tracking and recording all inbound equipment inventory including coordinating shop work to make equipment line ready. Reviewing and coding invoicing from the original equipment manager (OEM) and ensuring timely processing through central accounting.
Reviewing and following-up all OEM related receivables to ensure timely receipt of payment for all secondary requests for sales allowance and other related receivables.
Working with OEM National Accounts team to invoice all sales transactions, track, and coordinate delivery of units to ultimate customer destination through several dealer groups and ensure timely flooring payoff of sold units. Monitoring recovery from and/or additional payments required to the OEM for all residual transaction differences.
Offering superior level of service to customers and maintaining all standards according to company policy in order to ensure TEC is recognized for A+ customer satisfaction. This means proactively providing up-to-date status of service, pricing, leasing options, and new product release launches; proactively updating customers on product changes and modifications; being authentic in a desire to help customers and seeking out opportunities to surprise the customers with a higher level of service than they have seen before.
Coordinating booking of all monthly equipment transactions including review of gross profit sheets and ensuring transactions record smoothly through accounting.
Attending training, departmental meetings, and being willing to attend Trade Shows and Conferences if requested by management to stay up to date on changes, industry trends and technological advances
Qualifications include:
Minimum two years' experience in fast-paced administrative support role
Proficient with office equipment and computer programs
Excellent phone etiquette, professional demeanor, and customer service skills
Strong organizational skills and ability to maintain organized files and multi-task successfully
Experience within heavy duty equipment industry preferred
Valid driver's license and ability to meet insurance requirements
Benefits include:
Choice of two comprehensive medical plan options that include prescription drug coverage
Choice of two dental plans that cover preventative and diagnostic care, basic and major services, and orthodontia for children
Vision care, discounted hearing exams, and hearing aids
401(k) retirement savings plan with company contribution
Life, accident, and disability insurance
Employee Assistance Program (EAP)
Education assistance
Seven paid holidays, vacation accrual of at least 48 hours per year, and paid sick
Statements:
All offers of employment are contingent upon successful completion of all applicable screenings.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.