Client Services Director - Healthcare (Remote)

We are seeking a dynamic and strategic

Director, Client Services - Healthcare (Remote)

to lead our client engagement team across all cities in Georgia. In this role, you will be responsible for managing key client relationships, ensuring exceptional service delivery, and driving client satisfaction and retention.

Key Responsibilities

Developing and executing client service strategies aligned with company goals

Leading and mentoring a team of client service managers and representatives

Overseeing client onboarding, ongoing support, and issue resolution

Collaborating with cross-functional teams to deliver tailored healthcare solutions

Monitoring client feedback and implementing continuous improvement initiatives

Maintaining a deep understanding of healthcare industry trends and compliance requirements

Essential skills include excellent communication, leadership, problem-solving, and a strong customer-focused mindset. The role offers remote flexibility, competitive salary, health benefits, paid time off, and professional development opportunities. Join us to make a meaningful impact in healthcare client services while enjoying a flexible and supportive work environment.

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