Windward Communities is hiring: Community General Manager in Olmsted Trailer Par

Summary
Are you a motivated, people-focused professional with a passion for helping others find their perfect home? Windward Communities (Columbia Park and Brook Park, in Olmstead Township, OH – just outside of Cleveland) are looking for a Community General Manager who thrives in a dynamic environment and is excited to promote the Windward lifestyle.

What You’ll Do

Ensures residents receive the highest levels of service consistent with Windward Communities’ Customer Service philosophy.

Lead the operations of the community including but not limited to resident support, sales and marketing, administration, and maintenance.

Supervises, coaches, develops, and motivates associates and other assigned direct reporting staff.

Create a welcoming and professional environment for all team members and visitors.

Works closely with the Regional Vice President of Operations and VP of Sales to plan and manage capital expenditure initiatives, sales and marketing strategies, and drive revenues while maintaining high levels of resident satisfaction.

Lead through example and with a love and respect of the team, community, amenities, and residents.

Monitors monthly operating budgets and prepares monthly explanation of P&L variances.

Other duties as assigned.

Required Skills

Multi‑family property management experience (including at least 3 years of supervisory/leadership experience)

Relationship building and ability to build rapport with employees, customers and residents.

Ability to prioritize and meet deadlines in a fast-paced environment.

Financial and administrative acumen.

Analytical skills – ability to use data to anticipate challenges and assist with developing strategic action plans.

Agile and highly adaptable mindset, with the ability to pivot quickly in response to evolving business needs.

Strong tech/digital skills (navigating websites, spreadsheets, email, and other tools).

Thorough knowledge of federal, state, and local laws pertaining to fair housing and employment law.

A valid driver’s license, clean driving record, and automobile insurance.

Preferred Skills

Previous experience in multi‑family community management (highly desired).

Existing knowledge and experience with Excel and Salesforce (highly desired).

What We Offer

Competitive salary and incentive plans

Health, Dental, Vision Insurance plan options

Industry‑leading Paid Time Off plan

401(k)

And more.

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